hello,

it seems there is still a problem with the WSDL

tell me what is wrong with this senario;

1) we create a bsv called TEST
2) we create a user with Web Service access
3) we publish the TEST sv
4) We login with both admin and the web service "user" to confirm
5) we goto the url http://localhost:8080/AwareIM/services/TESTwebservice?WSDL

and have the AXIS error?

Any way to did into the config files and understand why? or how this is happening?

If we cannot get support, How can we troubleshoot this ourselves?

tips or tricks would be appreciated

WSDL is deployed at the URL: http://localhost:8080/AwareIM/services/BusinessSpaceName?WSDL

So if your business space name is TEST it should be .../TEST?WSDL

The full diagnostics of web service deployment should be in the Tomcat output window available from the Aware IM Control panel. The diagnostics should be there when you login for the first time after publishing the version. To force re-deployment of web services you can delete files in AwareIM/Tomcat/webapps/AwareIM/WSDD directory.

The full workings of AXIS can be viewed if you enable full Tomcat log. This can be done if you put the logger configuration file log4j.properties in the Tomcat/common/classes directory. You can read more about this in the Tomcat documentation

thank you for a response.

Assume now - We have changed our Web App; default folder

We adjusted the URL but there is still access error; hence the issue is "following" the change of the Web Apps name from AwareIM to <anything> results in non working WSDL

now we are back to what the original issues was or is.

to be clear, here are the exact steps to recreate this problem

1) install awareim to folder called c:\server
2) procede to change the defualt Web App name from AwareIM to app
3) follow the "Tips and Tricks" link here in this forum to change the WebApp folder

c:\server\Tomcat\webapps\app

4) open configuration tool, deploy CRM sample
5) confirm a user has web services access
6) login is admin to deploy sample data, then logoff
7) login as user with web services access, then logoff
8-) publish bsv
9) login as user with web services access (confirm server up)
10) goto browser on "Server" where AwareIm is running enter URL

http://localhost:8080/server/services/app?WSDL

Axis Error!

Troubleshooting:

Does Web Services folder exists = Yes
Does folder contain scheme/wsdl = Yes

File 1: app_Webservice_deploy.wsdd
File 2: app_Webservice_undeploy.wsdd

So it would seem the changing of the Default WebApp folder is the root cause as this works using the vanilla settings.