How to configure the CC in an email sent by AwareIM so more than one person receives the same email sent by the system?

They have to be separated by semi-colon.

You don't need to use CC field. If you just do this: FIND Person WHERE Person... SEND MyEmail To Person the e-mail will be automatically sent to all Person instances found by the FIND action.

Dear Tford, The email is working fine when I send it to the BO “Student”. In order to send same copy of the email to other recipient “Employee”, I have created a Cc attribute for the email notification; I put an initial value for the Cc the email address for the person that will receive the copy. Is what I am doing is correct? When I test it that way didn’t work. How the CC gets the second email address and passes it to the email? Thank you

It sounds like Employee is not in context when the initial value is set. You need to have some kind of process that puts all BOs used in the email in context.

Dear Tford, Do you mean that I have to create a BO of Employee and link it to the Student in order to use the Employee’s Email in a Cc? Is there another way? Thank you

Imad, If the "Student" BO has the Cc attribute for the "Employee" email address, you could do the following in the process that sends the email: Action 1 in the process: CREATE Notification WITH Notification.CC = Student.Cc Action 2 in the process: SEND Notification To Student I do something similar to set the subject, I assume it would work with the CC field.

How about this - Create a reference in the Student BO of type Employee. Then create a Shortcut attribute in Student to Employee.email_address. Now, in your process, you can create the outgoing email notification with CC = Shortcut Peter

Thank you Bob. This will not work for me as the email notification ready created. All what I need is to include one or more email addresses of employees in the same email send to the Student so they keep it as a proof that email was send to the Student. Regards

You'll need to describe your BOs / relationship structure if you'd like help on this. Otherwise we're guessing.

Dear Technopak, I have tried what you suggested and it does not work either. Simply the CC does not show on the sent email and the email does not go to the specified email address. Any more ideas or somebody how set the email for more than one recipient? Regards

How to configure the CC in an email sent by AwareIM

tford

I found a workaround for now.

This process works to send email with a CC found in another BO attribute:
LoggedInRegularUser.ListLineCCs=LIST_LINE('EmailCCs','',';','EmailAddress')
CREATE OutgoingEmail_Test WITH OutgoingEmail_Test.CC=LoggedInRegularUser.ListLineCCs
SEND OutgoingEmail_Test TO RegularUser

(EmailCCs is a query with: FIND EmailCC WHERE EmailCC.ShowInCC='Yes')

Note that it stores the results of the LIST_LINE function in a LoggedInRegularUser attribute, then uses that attribute to populate the CC attribute of the email notification.

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