Hi,
I have to create a process and wanted to ask for some help/advice.
We have an appointment object which we do not allow the user to "change the start or end times" after it is saved. If they need to change the Start or End times they use a process which Creates a new Appointment and hides the original.
We have to figure out a process which Find the 1st one, and then compares it against the New one - Looking for original Total Time Vs New Total Time.
Here is the approach - Please let me know if this is correct.
Process 1 - Find Appointment (first one which state=closed) for this User and Todays Date - Take Best 1
Process 2 - Find Appointment (second which state=open) with same conditions User and Todays - Take Best 1
Process 3 - Appointment.Variance=ThisAppointment.TotalTime-ThatApoointment.TotalTIme
? Is this the correct way to do this?
Thanks guys/gals..