Error while managing templates

himanshu

Hello Support,

I am getting errors in template management on runtime. When I add any rule inside template and then try import getting following error. When i removed all the rules there is no error.

error message snapshot has been attached.

Please let me know if it is Bug :!: ,

aware_support

Are you talking about import templates? Please describe exactly what is the rule you are adding. Also the output of the Aware IM Server or Tomcat should have the exception stack trace and the error message in full. Please attach it here.

himanshu

Yes, we are talking about import templates. I am attaching the test bsv and with screen shots of my steps to reproduce.

Here are the tomcat logs

Exception thrown java.lang.Exception Unable to serialize process context com.bas.shared.rete.I
java.lang.Exception: Unable to serialize process context com.bas.shared.rete.I
	at com.bas.webapp.thin.misc.M.A(Unknown Source)
	at com.bas.webapp.thin.misc.M.A(Unknown Source)
	at com.bas.webapp.thin.handlers.C.T.A(Unknown Source)
	at com.bas.webapp.thin.handlers.C.T.A(Unknown Source)
	at com.bas.webapp.thin.handlers.C.T.A(Unknown Source)
	at com.bas.webapp.thin.handlers.XMLRequestHandler.A(Unknown Source)
	at com.bas.webapp.thin.handlers.XMLRequestHandler.handleRequest(Unknown Source)
	at com.bas.webapp.thin.servlets.WebInterfaceServlet.doPost(Unknown Source)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:644)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:725)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:291)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:239)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:219)
	at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:106)
	at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:506)
	at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:142)
	at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:79)
	at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:610)
	at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:88-)
	at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:537)
	at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1081)
	at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:658-)
	at org.apache.coyote.http11.Http11NioProtocol$Http11ConnectionHandler.process(Http11NioProtocol.java:222)
	at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1566)
	at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.run(NioEndpoint.java:1523)
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
	at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
	at java.lang.Thread.run(Thread.java:744)

himanshu

continue !

as bsv cannot be uploaded here, let me know if require then i can send you through email.

aware_support

Works for us. Please send to support@awareim.com

1) Your BSV
2) Your import template (export it into a file)
3) Detailed descriptions of steps required to reproduce the problem

himanshu

Mail sent !

himanshu

Hi Support,

Have you got my email last sent ?

aware_support

You just need to update to the latest build.