JAVA VM error after installing BUild 2042

rbross

Hello,

Installed latest build 2042 on clients server. Went in to control panel to set AwareIM server memory to 1024mg from 64mg it will not save the settings.
Looked for a file to see if there was someplace we could manually set this value.
Any Idea's

Also installed build 2042 on local machine. Everything was working good. Turned off machine tried to open control panel today and get this error:
JAVA Error.JPG

Also Installed JAVA 64 Bit on local machine before the update and everything was working good. Now cannot start control panel.

Any idea's

Roger

tpis001

Hi... There's a chance that your new installation of Aware has put java 32 over the top of your 64 bit version.

Did you take a back of the java 64 JDK folder in the Aware folder? Possibly you have memory settings higher than java 32 bit can handle. (1GB Max)

If this is the case, then your solutions are to put your previous (64 bit) JDK over the top of the new one that has come with the new installation or alternatively you can adjust the memory settings outside of the GUI by changing them in AwareIM/bin/startAwareIM.bat

Martyn

kklosson

I saw this error when I incorrectly installed the 64 bit JDK.