rule is not get executed well

himanshu

Hi,

I found certain rule in creation of a business object via process using ENTER NEW action are not executing well.

Having two business objects
Business Objects
Customer
RULE

If Customer IS NEW AND Customer.CustomerID IS UNDEFINED Then
FIND IDCreator WHERE IDCreator.ObjectName='Customer'
Customer.CustomerID='CU000'+IDCreator.CurrectSeq
INCREASE IDCreator.CurrentSeq BY 1

[b]IDCreator[/b]

Process CreateNewCustomer
RULE-> ENTER NEW Customer

when customer is created with CREATE OBJECT action CustomerID is updated and rule is executed nicely.

but when i add new customer using ENTER NEW action in process, rule is not working (INCREASE IDCreator.CurrentSeq BY 1 not updated)

I suppose it must be bug

I can send the bsv if needed.

Thanks,

Gabbitas

I have a couple of very similar rules to this. One assigns a customer number and another invoice numbers. I have found that I have had duplicate numbers sometimes. Both rules use the INCREASE BY 1 function and sometimes it just doesn't seem to work. The number attributes I use to assign to customer and invoice are held in system settings object.

I've ended up putting some other rules in place to check that the customer number is unique and if not then to INCREASE BY 1 again. This isn't ideal but seems to be keeping the problem at bay for now. Perhaps there is a bug somewhere?

Thanks

himanshu

here is the test bsv

http://softservsolutions.com/i/test4.bsv

tford

What have you discovered from looking at the logs?

himanshu

Hi,

In the logs it shows the value has been updated but in real time it was never updated.

Rennur

Splitting the rule in two separate rules seems to work ok.

Rule 1 - Use rule during initialisation

If Customer IS NEW AND Customer.CustomerID IS UNDEFINED Then
FIND IDCreator WHERE (IDCreator.ObjectName='Customer')
Customer.CustomerID='CU000'+IDCreator.CurrectSeq

Rule 2 - DO not use rule during initialisation

If Customer IS NEW Then
FIND IDCreator WHERE (IDCreator.ObjectName='Customer')
INCREASE ThisIDCreator.CurrectSeq BY 1

Cheers

himanshu

Thanks ! it works well