Just deployed runtime executable to new 2008 R2 server and when I set the memory for AwareIm to 2048 I get 'Could not create the Java virtual machine' when I try and start AwareIM. Lower memory settings are ok. Any ideas? Using SQL Express. Cheers Rod Build 1446

By default Aware IM comes with 32-bit Java, which is limited to 1Gb of memory. If you really want to use more memory you need to download 64-bit Java from the Java web site and get Aware IM to use that Java version instead.

Thanks. Have now installed Java 64 bit. How do I get AwareIm to use it? Cheers Rod

The easiest would be to rename AwareIM/JDK to AwareIM/JDK32 and copy 64 bit JDK to the AwareIM/JDK directory. You also need to rename AwareIM/Tomcat/shared/lib/tools.jar to tools32.jar and copy tools.jar from the 64bit JDK to AwareIM/Tomcat/shared/lib

Thanks support. Can't find 64 bit version of the tools.jar file. Do you know if I have to build it somehow or have I done something wrong on my 64 bit install? Cheers Rod

You need to download Java JDK (Java Development Kit), not JRE (Java Runtime Environment). tools.jar is part of JDK, but is not part of JRE

For the record what support suggested has worked. AwareIM operating on 64bit Java and I can set large memory settings now. Cheers support

How to proceed under OSX Lion ? I see Applications/AwareIM/Contents/Resources/Java/Tomcat/webapps/AwareIM but no JDK..

On Mac Aware IM does NOT include its own Java - it uses the Java version setup in the operating system. So if your current Java version is 64-bit then Aware IM should use it. You still need to copy the corresponding tools.jar as recommended in this thread

No luck, from Apple website : "tools.jar does not exist. Classes usually located here are instead included in classes.jar. Scripts that rely on the existence of tools.jar need to be rewritten accordingly."

Then copy the classes.jar instead of the tools.jar

Java

ACDC

Everything works as it should, for large and complex apps you have to move to 64bit as 32bit severely restricts the scope of operation

ACDC

with regards to memory settings, you need to watch the memory usage in realtime of the AIM , Tomcat, Jboss servers. If your memory usage is running close to its maximum settings then you need to increase the memory to provide more head room . This means you may have to move to 64 bit if you reach the 2gb limit of a 32 bit system

So it really depends on your app and how much memory it requires to run. Also dont forget the database, sometimes it gets more efficient when you allocate more ram to the db

hpl123

Thanks ACDC, I will look into start using 64bit as standard instead.

Support, having 64bit as the default package would be great. Just saying! 🙂.

corradomatt

Yea Support! 32bit is soooo 2010! Maybe offer 2 packages for download at least, one for each. That way legacy customers who still need 32bit will still have an option until they upgrade.

« Previous Page