HTML Editor disables form scrolling

RLJB

Using both Google Chrome and Safari, if you enable the HTML editor functionality on an attribute then it causes scrolling to be disabled when the form is loaded.

The form can not be scrolled until the cursor is placed in the attribute with the HTML editor and something is typed (making the HTML editor active).

GaryBartlett

Has there been any progress with this one?

I experience the same problem (also mentioned in topic "Google chrome - gets stuck (freezes)"

Aware IM 5.3 (Build 1528-)
Windows 7 Professional Service Pack 1 64-Bit
Chrome 17.0.963.78 m

This makes forms that take up more than the full depth of the screen virtually unusable, because one can't scroll to the top of the form using the mouse-wheel or the scroll bars, until one has clicked around the form a couple of times, including in the HTML Editor field. Users obviously can't know how to enable form scrolling - all they discover is that they can't scroll to the top of the form.

Thanks very much.

Gary

RLJB

Hi Gary

We haven't tested this in a while so I'm not sure.

However, we now almost never use the HTML editor in our apps, there is this Google Chrome issue and also the issue that HTML tags in the text mean the field cant be used in Reports (it will print the html tags such as <b>).

If you do want to use them, we make sure to place them on very low height forms so they all fit on one screen and this issue doesn't affect it.

GaryBartlett

Thanks for the quick reply, Rod. What a pity!

Do you have a suggestion for how I can create fields with headings, formatting, tables and images? This is an essential element of my application - and a whole class of client applications I'm planning to use AwareIM for.

I'm sure I saw the ability to refer to an external HTML File somewhere, but can't seem to find it.

Thanks very much.

Gary

RLJB

Hi Gary

Can you explain where you want to create these fields? On a form for user input or to display data to a user?

There are a lot of different options available in Aware to do this, you won't find the HTML editor a constraint in this regard. 3 immediate options:

you can use HTML tags in forms
you can apply "styles" to fields based on rules
you can use presentations for data display

GaryBartlett

Hi Rod,

Wow, that was quick! (I didn't reply immediately because I thought the email I received was a notification of my reply to your first response!)

I'm building an online diagnostic framework that enable users to:

Create a case.
Select the arena concerned.
Select and rank the "symptoms" - which identifies a list of solutions.
Select and rank the "solutions" - which builds an intervention plan.
Repeat the above two steps as part of ongoing intervention management.

From each element (Arena, Symptom, Solution etc) the user needs to be able to drill down for a more comprehensive description, comprising a formatted block of text (a brief article, effectively) that might contain headings, bulleted lists, tables images or even a video.

Users have the ability to add their own content (diagnostic arenas, symptoms and solutions), in their areas of specialisation, within the dynamic framework I'm building - which they can then share with others and use themselves.

I hope that that makes sense! Please sing out if it doesn't and I'll take another crack at it...

I'm hugely impressed with the speed and quality of support. Which is good for my plans which are to sell AwareIM to my corporate clients, in conjunction with my generic applications and custom ones that support the organisational performance solutions I develop for them.

Regards

Gary

RLJB

I'm not support - just another punter, but you will find this forum very helpful.

You have a bit to learn to achieve what you want, but I would start with:

investigate wizard style forms
look at using HTML fields to display your content (including video)
use the HTML editor but be aware of the scroll issue and work around it (we use it in pop-ups for example using EDIT rules)
create Business Objects for user defined drop down lists and reference these lists as reference attributes in forms
put rules on Business Objects to show / hide attributes and form tabs depending on the selected drop downs / tick boxes / etc.

I suggest you start with something very simple (eg set up the frame work using text only to start with) and then build it out form there.

GaryBartlett

Thanks, Rod. 'Sorry to mistake you for Support!

R>- investigate wizard style forms
G>Thanks - 'covered that one, I think

R>- look at using HTML fields to display your content (including video)
G>Not sure what you're referring to here - are there HTML Fields associated with Business Objects (apart from the Plain Text|HTML Format ones we're discussing) - or are you referring to HTML fields on panels in Visual Perspectives?

R>- use the HTML editor but be aware of the scroll issue and work around it (we use it in pop-ups for example using EDIT rules)
G>Great - got this working fine. Thanks very much!

R>- create Business Objects for user defined drop down lists
G>OK - familiar with this one (unless you mean more than using Dynamic Choices against a BO Attribute?)

R>and reference these lists as reference attributes in forms
G>Need to get my head around this one... will get my head around the reference attributes next (I've created ordinary relationships just fine...)

R>- put rules on Business Objects to show / hide attributes and form tabs depending on the selected drop downs / tick boxes / etc.
G>And this one...have used hiding and exposing form tabs and attributes before in .NET and Access, so will reconsider this option for this app. Thanks.

R>I suggest you start with something very simple (eg set up the frame work using text only to start with) and then build it out form there.
G>Yip - Doing that. Everything that I've tried is working fine - it's just the things I'm not sure where to start with that are a challenge!

Thanks very much for the help, Rod - you've directed my journey very well, so far!

Gary

RLJB

Does anyone else have this issue with Chrome?

We still get support tickets from customers for this "freezing" issue from users, does anyone else?

Thanks