Upgrade Issue: Ajax Interface falls over

bartthefish

I have a really strange problem.
A client running v3 we are in the process of upgrading to V4.5 (I'm running build 1195)

I have a specific BO (#1) with a peer relationship (Single) to another BO (#2).
I then execute a process that brings up a query where I select an object from Bo(#3) and then using some of it's attributes runs an ENTER NEW on BO(#2) which then gets inserted into BO(#1).

Now the tricky part:

If I login using http://localhost:8080/AwareIM/logonOp.jsp (interface client currently using) the process executes successfully.
however if I login using http://localhost:8080/AwareIM/logon.html(Ajax interface) the process exits prematurely and returns me to BO(#1). No errors in Log just skips the creation.

Any ideas?

aware_support

What's in the Log Viewer? Does it say that it is executing the ENTER NEW action?

Are there any exceptions in the output of the Aware IM Server and especially Tomcat?

bartthefish

In the Log viewer it stops processing part way.

No exceptions in server just stops and returns to previous object.

Perhaps I can explain in more detail how the process works and then we might see where the problem lies.

Form of BO #1; click on Add new of reference object. This uses a custom implementation, and the 1st rule of process is to ENTER NEW BO#2 this opens up a form and allows me to create BO#2 (the respective rules for this object are evaluated) it is then supposed to execute the next rule of the Process, which is to ENTER NEW BO #3 using some of the Data collected from BO #1 and BO #2 so far before inserting BO #3 in BO #1. It just suspends the process and doesn't execute this rule at all returning me to BO #1.

bartthefish

What really baffles me is that the very same rules and processes execute without a hitch using the old Interface yet fail in the new one.

aware_support

What do you mean "in the Log Viewer it stops processing part way"? Can you attach the output of the Log Viewer?

What is the output of Tomcat?

bartthefish

As the process runs through the Log viewer it suspends the process as it begins the ENTER NEW operation. It then completes that operation and verifies the rules then doesn't resume the process

I will paste the out put here shortly

bartthefish

Here is the Tomcat Output:

Got XML request <root><new_reference_layout_action ref_owner_name="ApplicationTownship" ref_owner_id="381136" ref_attr_name="refTSR" object_to_create="Property" form_name="Edit" section_name="Geography" />

</root>

Calling BAS server

Server replied to the original request that some UI operation is required

WebServlet URL got request

Got XML request <root><add_reference_layout_action object_name="EventCreateTownshipRemainder" object_id="-6899410" ref_attr_name="refOriginatingProperty" form_name="Create" section_name="Main" /></root>

Unable to retrieve value of attribute refAdministration in object Property

Unable to retrieve value of attribute refLocalityDivision in object Property

Unable to retrieve value of attribute refPropertyStatus in object Property

Unable to retrieve value of attribute refPropertyType in object Property

WebServlet URL got request

Got XML request <root><form_search_action object_name='Property' query_name='Property Search (Compact)' return_query_string="true" >

<post_attribute_data attribute_name="refAdministration" >CITY OF WINDHOEK</post_attribute_data>

<post_attribute_data attribute_name="refLocalityDivision" >ACADEMIA</post_attribute_data>

<post_attribute_data attribute_name="sParcelNumber" ></post_attribute_data>

<post_attribute_data attribute_name="sParcelPortion2" ></post_attribute_data>

<post_attribute_data attribute_name="bParcelRemainder" ></post_attribute_data>

<post_attribute_data attribute_name="sParcelPortion" ></post_attribute_data>

<post_attribute_data attribute_name="sUnitNumber" ></post_attribute_data>

<post_attribute_data attribute_name="refPropertyStatus" ></post_attribute_data>

<post_attribute_data attribute_name="refPropertyType" ></post_attribute_data>

<object_reference object_name="EventCreateTownshipRemainder" object_id="-6899410" />

</form_search_action>

</root>

Attribute sParcelPortion value

Attribute bParcelRemainder value

Attribute sParcelPortion2 value

Attribute sParcelNumber value

Attribute sUnitNumber value

Attribute sPropertyTypeDescr value

Attribute sPropertyStatusDescr value

Attribute sAdministrationName value CITY OF WINDHOEK

Attribute sLocalityDivisionName value ACADEMIA

Form search query: FIND Property WHERE Property.refAdministration.sAdministrationName CONTAINS 'CITY OF WINDHOEK' AND Property.refLocalityDivision.sLocalityDivisionName CONTAINS 'ACADEMIA'

WebServlet URL got request

Evaluating condition LoggedInSystemUser.AccessLevel='Administrator'

Getting logged in user...