- When creating RelatedTo attribute of the Relationship object make sure that you also create a "matching attribute" in the Customer object, called, for example, Related. This will allow to view relationships from the Customer object.
- Also when defining the RelatedTo attribute go to the Presentation of the attribute and specify that the attribute should be represented as a drop down. Aware IM will automatically fill up the drop down with existing customers.
- Create a process called "DefineRelated" with the Customer object as parameter. The rule of the process should be:
ENTER NEW Relationship WITH Relationship.RelatedFrom = Customer
This process will automatically populate RelatedFrom from the context and display a form of the Relationship object where the user can pick "related to" from a drop down as defined in 2.
The process can be called from the form of the Customer object (define an operation on the form that starts the process). Alternatively the process can be called from the button next to the "Related" attribute of the Customer object defined in 1.