Upload BSV error

christopherb

Windows Server
V 1157

When uploading a new BSV I am receiving the following error;

Server encountered an exception java.lang.OutOfMemoryError

Two bsv's prior to the error were uploaded without any trouble. Server shows know memory leakage and has been restarted. Aware v1157 has been re-installed. Logs show nothing unusual and the startup file in the aware bin dir is correct.

aware_support

Increase memory!!

christopherb

Support,
c'mon that's the first thing i did. This did not solve the problem. As stated before this was not an issue prior even without pre-memory increase. The application runs as normal speed with no errors shown when running any of the large processes contained within the application.

Could it be something other maybe i didn't think of?

aware_support

No, it is memory, no doubt about it. Which components did you increase memory for?

I assume this is upload via the browser, not import in the Configuration Tool?

If so, then any of the 3 components (Aware IM Server, Tomcat and JBoss) may need the memory increased - you need to play with all 3. If you just increased the memory for the Aware IM Server, for example, it might not have solved the problem, because some other component is running out of memory. My guess is that it's JBoss in this case.