Unable to export BSV's or Import them

denisv

Version 2.2 Build 937

Hi, over the past few months I have experienced problems in exporting BSV's. It might take 3 or 4 attempst before the file is created. It may require a shut down and restart of the configuration tool or even Aware itself. On some occassions it has required a laptop restart.

Today however now I cannot export or import BSV's at all. Finally I re-installed Aware but the issue still persists. As an emergency act I install aware on another machine and used the last BSV I had exported to do further work but that install is only temporary and naturally is using the eval license.

Can you advise what might be happening that has stopped BSV import / export ?

Thanks
Denis

tford

Denis,

Sounds to me like it might be a memory issue. Have you tried bumping up the memory?

Tom

pbrad

I agree, if you can allocate more memory to the config tool the issue will be resolved.

Pete