Error loading test environment

flyer27

I am receiving the following error message in my web browser when I attempt to login to test a business space: "The system cannot find the file specified."

The steps I took are as follows:

(1) Select the button entitled "Make Business Space Version Available for Testing."
(2) Select the button entitled "Log into the Operations Mode"
(3) the web browser opens and I receive the error message above.

Thanks,
Craig Rozelle

aware_support

Can you log in by opening a browser manually and typing in the standard Aware IM logon URL?

flyer27

I tried your suggestion with both Firefox and Explorer and got the same error message.

tford

What URL did you use?

Tom

flyer27

http://localhost:8080/AwareIM/logon.jsp

-Craig

aware_support

Please check that there is a file called logon.jsp in the AwareIM/Tomcat/webapps/AwareIM directory.

Also check that the Aware IM Control Panel is working properly on the server (displays Aware IM Started and Functional message).

flyer27

I do have a file called logon.jsp in the correct folder. The Aware IM control panel also seems to be functioning correctly (all practices show "active and functional").

Any other thoughts?

-Craig

aware_support

In this case it is probably a missing image or HTML file which is included in your application. Please try to re-publish the version and try again. If this doesn't help send us Tomcat output.