There was a post in the last 6 months where someone said basically:
“I have found if a RULE had more than 4+ IF/THEN/ELSE statements then it did not get processed correctly.”
Just today I had a bug turned in where something used to work and now the user clicks on a button and gets only a “spinner”, but no popup.
The EDIT button in a grid calls a Process, which examines the Type of row, and displays the appropriate form to edit that particular type of record.
Recently, I added the logic to check “Inventory” which made this more complicated than just a 1,2 or 3.
The 1 and 2 types worked… and then Aware just can’t get further. You can see the Log shows the convoluted steps as it processes the logic. Breaking this into 3 sep. Rules solved it.
The rule that was not working. The ELSE was not showing the form:
Now, broken into 3 sep rules. Works.
Original Log that failed:
