Site cannot be reach after update to build 3279

rbross

Hello,

I updated to the latest build 3279 for version 9.
I took a copy of the current AwareIM version. Took a copied any files that I needed to restore back after the update.
AwareIM starts up fine but when I put a BSV under test and try to open the app in the browser I get the error Site cannot be reached.
It should be Localhost:8080//. Not sure what has changed in version 9. I have not had this issue before after updating to the latest build.

Jaymer

Is this your first experience going to v9 on this machine, or did you just update to a later build?

rbross

No, I updated a later build to the current build.

aware_support

There were no changes in this build that could cause any problems like that.

Please check that port 8080 is not blocked.

Check Tomcat output as well - it probably has an exception that explains what's going on - maybe you have changed something inadvertently while restoring your custom files.

joben

If you are on Windows Server, make sure to activate "Previous versions/shadow copy" so that you can restore overwritten config files if you forget to copy them before installing a newer version. Sounds like some config file may have been overwritten in this case.

rbross

ISSUE RESOLVED
Some config files did get overwritten. I just don't know which ones.

joben

This file should contain the port connector configuration:
C:\AwareIM\Tomcat\conf\server.xml