Forgot password link not working

Maxo42

How to make the Forgot Password link in Logon.jsp work. When I click on the link

Capture d’écran 2023-04-19 181619.png
I get these errors

Capture d’écran 2023-04-19 181649.png

Jaymer

the error is exactly what it says.
you have to set a checkbox in a process.

Maxo42

Jaymer wrote
the error is exactly what it says.
you have to set a checkbox in a process.
reset.png

I have no ResetPassword process.
I could create it but what is the line of code for the Action Rules of this process ?

customaware

ForgottenPassword process - Handles Forgotten Password Checked.

Rule 1:

ENTER NEW ForgottenPassword   (is a Non Persisted BO called ForgottenPassword with Attributes....LoginName (50) and NewPassword (20) )

The Form only shows the LoginName

Rule 2:

IF NOT(EXISTS SystemUser WHERE (SystemUser.LoginName=ForgottenPassword.LogonName))
THEN REPORT ERROR 'There is no User with that Login Name.' 
ELSE
FIND SystemUser WHERE SystemUser.LoginName=ForgottenPassword.LogonName 
ForgottenPassword.NewPassword=GENERATE_PWD(8,10,1,1,1)
SystemUser.Password=ForgottenPassword.NewPassword 
SEND ForgottenPasswordEmail TO SystemUser                         (Note.... You need to create a Notification Email here called ForgottenPasswordEmail )
DISPLAY MESSAGE 'Your new password has been sent to your email address'

Rule 3:

EXEC_SCRIPT `AwareApp.logout('`+ SystemSettings.BaseURL +`');`    Where BaseURL is the Landing Page URL of your app.

PointsWell

Thanks Mark, I've never applied the time to consider the workflow for this.

I'd add that best practice is not to say that the login / email cannot be found, but instead generally state if there's a matching email address then the new password will be sent - this prevents fishing for logins.

Maxo42

eagles9999 wrote
ForgottenPassword process - Handles Forgotten Password Checked.

Rule 1:
ENTER NEW ForgottenPassword (is a Non Persisted BO called ForgottenPassword with Attributes....LoginName (50) and NewPassword (20) )
The Form only shows the LoginName

Rule 2:
IF NOT(EXISTS SystemUser WHERE (SystemUser.LoginName=ForgottenPassword.LogonName))
THEN REPORT ERROR 'There is no User with that Login Name.'
ELSE
FIND SystemUser WHERE SystemUser.LoginName=ForgottenPassword.LogonName
ForgottenPassword.NewPassword=GENERATE_PWD(8,10,1,1,1)
SystemUser.Password=ForgottenPassword.NewPassword
SEND ForgottenPasswordEmail TO SystemUser (Note.... You need to create a Notification Email here called ForgottenPasswordEmail )
DISPLAY MESSAGE 'Your new password has been sent to your email address'

Rule 3:
EXEC_SCRIPT AwareApp.logout('+ SystemSettings.BaseURL +'); Where BaseURL is the Landing Page URL of your app.

Unfortunately I did all the steps you described and I get this error when I click on the link Forgot Password

Capture d’écran 2023-04-26 151910.png

Maxo42

Now it works. Thank you eagle9999.

The only thing that must be added at the end of the code for the process is this line: SystemUser.EmailAddress = SystemUser.LoginName
so that the new password can be sent by email after having of course configured the BO SystemUser for it sends Email.

And don't forget either that the link Forgot password will only work when your application is in Current, because in Test it doesn't work.

customaware

Well done Max. Glad you got it working. 👍

Jaymer

After the FP process, even with the Logout, Aware want to go to a 'Logon2.html' page.
Is that hardcoded in aware?
How to change that?

joben

Hmm I can't remember having this problem, but I have only implemented FP functionality once.

Did you by any chance use the default logon2.html page as a boilerplate when creating your login/fp page and leave this code?

Jaymer

my Logon.html file does NOT reference Logon2 anywhere.
I checked already.
Thats why I thought it might be hardcoded.
Am on Ver 8
Behavior might be diff. now on v9