Java lang out of memory error

ask180

Hi,
I recently recommended AwareIm to a colleague to evaluate. She has been creating a bsv using the demo version for a couple of days, but just got an error message: java.lang.outofmemoryerror - java heap error.

I am not technical, so have no advice for her. I've never had this message in my time with AwareIM.

I am assuming it may be something to do with her laptop. It is a HP i7, but is a few years old.

Does anyone have any clues on what she could do to overtime this error? Any advice (and instructions) would be appreciated.

PointsWell

Go to the server app

Settings / General

Update the Config Tool and Server memory

The Config Tool will give you those messages once you start doing anything of consequence

Screen Shot 2021-08-24 at 17.14.22.png

BLOMASKY

You and I do the opposite. I give the server a LOT of RAM and give the config tool 1024. Have not had any issues with that. But, whatever works for you.

Bruce

ask180

Thanks guys,

I'll pass on the instructions.

PointsWell

BLOMASKY wrote
You and I do the opposite. I give the server a LOT of RAM and give the config tool 1024. Have not had any issues with that. But, whatever works for you.

Bruce

You are in production, I am in design and build?

ask180

Guys,

Just confirming that your instructions have solved the problem. Thanks again.