[SOLVED] Why would a simple IF ... WAS CHANGED rule fail?

Jaymer

Screen Shot 2020-03-28 at 2.34.48 PM.png

I'm grasping at straws... so originally I had

IF TicketR.ps_MainResource WAS CHANGED AND TicketR.ps_MainResource IS DEFINED THEN

The "was changed" was crapping out (like it does above), but the IS DEFINED would evaluate TRUE. Overall it was false and not executed.

I'm in Edit mode. The record was already created with a null Main Resource. I'm just trying to run a process when they SET it, but not when they UNSET it.

Jaymer

Apparently this has something to do with check a REFERENCE FIELD using WAS CHANGED.

I modified my rule:
Screen Shot 2020-03-28 at 2.47.47 PM.png

Now it evaluates... but incorrectly for what I need.
I physically changed the empty Reference ComboBox to a value - so ps_MainResource did in fact change, and I have the combo box set to SAVE FORM on Change. It saves, rule evaluates.

I'm missing something here.

Jaymer

never noticed this before... 5 diff rules failing -- all of them checking a Reference field for a CHANGE
Screen Shot 2020-03-28 at 3.17.25 PM.png

himanshu

What AIM version you are running?

I tested IS DEFINED AND WAS CHANGED both... found no issues. The only difference was I test both conditions separately.

Jaymer

Latest Build 2721

Jaymer

I think we've all done this plenty of times.
this SHOULD work, like it does here in this different example:
Screen Shot 2020-03-29 at 11.24.57 PM.png

Very similar rule - this one is a Dynamic check.
The one that is failing is not.

Jaymer

Issue can be see in the image above with 5 errors in the log.

The top one is the rule "LOCAL_KanBan"... its using TicketR.ps_MainResource

The other rules use TicketGroup.ps_MainResource

All of the "TicketGroup" rules are automatically sync'd by Aware to all Group members.
Since I had a LOCAL Rule that was ONLY for group member TicketR, I made the rule explicitly refer to TicketR - thats technically correct.

Aware must have some internal confusion when this is done - I changed them all to TicketR and it worked. Then changed all back to TicketGroup and it worked.
So I'll have to be more careful with my LOCAL rules so I don't mess up the internals.

customaware

Good work Jaymer.