In AwareIM records are created in the operation mode. In AwareIM terminology creating a record is creating an instance of a business object. For users to be able to create instances of business objects the application must be configured to have the menu item of the “Create Object” type (see the “Setting Menu Item Properties” section). When a user selects the menu item of this type in the Operation Mode the default form of the business object is displayed. When the user fills out the form and submits it, the instance of the business object is created in the system.

By default AwareIM includes the menu item of the “Create Object” type in the “Standard” menu folder. If a user selects this menu item in the Operation Mode, AwareIM prompts the user to select the business object to create and then displays a form of the selected object. The default menu item makes it possible to create an instance of any business object without performing any special configuration work. The disadvantage of using the default menu item is that the user has to select the business object to create every time. To avoid this you can configure a menu item of the “Create Object” type that creates a particular business object. If a user selects such a menu item AwareIM will no longer ask to select the business object to create but display the form straight away.

It is also possible to configure a process that will create an instance of a business object (see the “Adding/Editing Processes” section). The process can execute ENTER NEW action of the Rule Language, which will bring up a form of a business object for the user to fill out. The process approach should be used when the creation of an instance should be immediately followed by some other action. For the user to start the process a menu item of the “Start Process” type has to be configured.