Problem when using signatures

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Ewanm
Posts: 111
Joined: Mon Jun 04, 2007 11:09 am
Location: Scotland

Problem when using signatures

Post by Ewanm »

I have an application that displays a previously stored client signature and when I display it nothing is present. When I try and modify the form, I get the message

'Unable to generate preview due to system error Can't find variable: SignaturePad'

This feature worked ok and the signature was displayed until I upgraded to version 8.

Can anyone help?
aware_support
Posts: 7523
Joined: Sun Apr 24, 2005 12:36 am
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Re: Problem when using signatures

Post by aware_support »

It's a bug. We'll fix it in the next build. In the meantime please use the standalone preview when a form has a signature
Aware IM Support Team
aware_support
Posts: 7523
Joined: Sun Apr 24, 2005 12:36 am
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Re: Problem when using signatures

Post by aware_support »

You can also fix it yourself by adding the following line to the file AwareIM/Tomcat/webapps/AwareIM/previewForm.html

<script type="text/javascript" src="signature/signature_pad.js"></script>

And then refresh the preview browser
Aware IM Support Team
aware_support
Posts: 7523
Joined: Sun Apr 24, 2005 12:36 am
Contact:

Re: Problem when using signatures

Post by aware_support »

This should be fixed in build 2355
Aware IM Support Team
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