cannot use testing mode

ddumas · Post by **ddumas** » Mon Apr 29, 2013 5:27 pm

When I use testing mode, right after I clock Login I get "error processing output message".

I have tried restarting.

Dave

tford · Post by **tford** » Mon Apr 29, 2013 5:50 pm

Try boosting your memory allocations. Lots of forum posts on this topic.

ddumas · Post by **ddumas** » Mon Apr 29, 2013 8:07 pm

tford wrote:Try boosting your memory allocations. Lots of forum posts on this topic.

Thanks. So, to that end...

I am running 64bit windows 8 on my laptop, with 8gb ram. I downloaded and installed the latest Oracle Java JDK.

I cannot find a procedure for changing the Aware IM configuration to run under 64 bit java.

Dave

hpl123 · Post by **hpl123** » Mon Apr 29, 2013 8:39 pm

ddumas wrote:
tford wrote:Try boosting your memory allocations. Lots of forum posts on this topic.
Thanks. So, to that end...

I am running 64bit windows 8 on my laptop, with 8gb ram. I downloaded and installed the latest Oracle Java JDK.

I cannot find a procedure for changing the Aware IM configuration to run under 64 bit java.

Dave

Hi Dave,
There are post in the forum that cover this if i´m not mistaken. Read them a while back.

aware_support · Post by **aware_support** » Mon Apr 29, 2013 11:02 pm

"Error processing output message" is not due to memory.

The most common cause of this problem is if you leave your PC to hybernate or if your IP address has been changed dynamically.

You just need to restart Aware IM