Aware IM won't start

SandyB · Post by **SandyB** » Mon Jul 31, 2006 1:35 am

I downloaded the Eval ver to my WinXP with 512K RAM. Then ran setup.exe. Then entered business space name. Then dashboard came up and JBoss and Tomcat said Active and functional, Configuration Tool was blank, and Aware IM Server said:Unable to start Aware IM server because port 9000 is not available or there is already another copy of Aware IM Server running. Change the SystemPort property in the BASServer.props file to specify a different port number.

Now what?

I have no firewall and there's no other copy of Aware IM Server on the computer. I found the BASServer.props file in notepad, but I've got NO idea what port to change it to without risking messing up something else. Help!

SandyB · Post by **SandyB** » Mon Jul 31, 2006 1:53 am

Forget that problem; I went back into it and it opened up just fine.
But now I've got another problem--it says Logon error, access denied.
I'm using 'Admin' for name and 'password' for password. How can I log on and use it?

aware_support · Post by **aware_support** » Mon Jul 31, 2006 4:24 am

User name has to be "admin" (note that the first letter is in lower case) and the password should be "password".