License expired

Tom Morrison · Post by **Tom Morrison** » Mon Jun 19, 2006 4:24 pm

I purchased a license on May 23. Now it seems I when I start AwareIM, I get the following message: "License expired or invalid for product id *******"

I had entered the product id into the web site as told and took the resulting product key and entered it into AwareIM.

I also just tried the "productKey.sh" approach with no luck.

What now?

Thanks.

aware_support2 · Post by **aware_support2** » Tue Jun 20, 2006 7:17 am

Hi Tom,

Thanks for reporting this. As it turned out the key generator on the website did not work properly on some occasions. It has now been fixed. We have emailed a new key to you.