Exception trying to update a version or put it under test

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ollabun
Posts: 5
Joined: Wed Apr 27, 2005 3:38 am

Exception trying to update a version or put it under test

Post by ollabun »

I have loaded Aware IM and started it for the first time, then tried to configure some object in the default business space.

When I select "Update and unlock" or "Test" the system gives me an exception "Server encountered the following error: resource provider not setup".

What could be the problem?

Thanks
aware_support
Posts: 7523
Joined: Sun Apr 24, 2005 12:36 am
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Post by aware_support »

We confirm this problem in build 668. The service pack fixing the problem (build 669) is available on the web site.

There is also an easy work around in build 668 - shutdown Aware IM server and re-start it. After this the problem should disappear. Alternatively you can create a new business space and perform configuration work in this business space, rather than the default business space (in this business space the problem should not occur either).
Aware IM Support Team
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