I downloaded the evaluation version of the software yesterday and installed it. I changed the BASServer.props file with my root password. When I start AwareIM, all the servers start up fine. When I try to open the Configuration Tool, the Business Name I entered and "admin" are already filled in. I put 'password' into the box and get the error "Access is denied. Please enter a valid user name and password."
Any suggestions?
I believe I followed the directions correctly.
Thank you for your assistance.
Nancy
Trial Version - Denied Access - Mac 10.4.8 - MySQL
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aware_support
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- Joined: Sun Apr 24, 2005 12:36 am
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Are you sure you entered the correct name of the business space? It must be the same name you specified when you installed Aware IM.
If you are sure that you have entered everything correctly please do the following:
1) Start mysql utility from the command line
2) Enter the following SQL commands:
a) USE BASDB;
b) SELECT * FROM BusinessSpaceName_RegularUser;
where BusinessSpaceName is the name of your business space
Send the output of the mysql utility to [email protected]
If you are sure that you have entered everything correctly please do the following:
1) Start mysql utility from the command line
2) Enter the following SQL commands:
a) USE BASDB;
b) SELECT * FROM BusinessSpaceName_RegularUser;
where BusinessSpaceName is the name of your business space
Send the output of the mysql utility to [email protected]
Aware IM Support Team