If you think that something doesn't work in Aware IM post your message here
#50798 by karelh
Sat May 04, 2019 9:30 pm
When trying to export a report 'AS XLS' I get the following error:

Error filling report ../DocTemplates/BASTestDomainSrk_1.1435/DocTemplates/161/161/08611727456679249_RDDoc2313354691429993439.rdd java.lang.NoClassDefFoundError org/apache/poi/ss/usermodel/RichTextString

I did some research and it seemed to be linked to a missing or old jasper .jar file.
#50805 by eagles9999
Sun May 05, 2019 7:58 am
It is just a hunch but....

Are you running Aware from the Control Panel or as a Service?
#50808 by eagles9999
Sun May 05, 2019 10:29 pm
The issue that came to mind was UUD output to xls and thought it might be related.

In current versions the is an issue when trying to do it when running Aware as a service. Under the Control Panel it is fine.
It is no an Aware issue... more to do with the wrapper and the current versions of Excel.
#50817 by karelh
Tue May 07, 2019 6:07 am
HI Mark,

Thank you for the information. I am running Office 2016 on the server and my development machine. Do you know what versions of Excel/Office it works on?

Thanks again.
#51630 by aware_support
Thu Sep 19, 2019 3:41 am
Can you check what's in the Server Output when you get this error. There should be an exception there. Could you please attach the stack trace of this exception?
#51631 by eagles9999
Thu Sep 19, 2019 3:51 am
The only way I was able to make it work was to run Aware from the Control Panel.
Does not work when running as a Service
#51633 by aware_support
Thu Sep 19, 2019 4:27 am
I am confused. kareh is saying that it doesn't work in a Control Panel and you are saying it doesn't work as a service. So what is it? Can you attach the error stack trace?
#51638 by karelh
Thu Sep 19, 2019 10:12 am

I am running it from Control panel with the following error.

Message is Error filling report ../DocTemplates/K.....java.lang.NoClassDefFoundError org/apache/poi/ss/usermodel/RichTextString

I'm on build 2630
#51645 by aware_support
Fri Sep 20, 2019 2:56 am
Looks like Aware IM no longer supports AS XLS export.

The problem is in the new version of the Jasper Reports library (6.1) that Aware IM uses. It requires a different version of Apache POI library than what Aware IM uses. The problem is that it is not clear which version of the POI library Jasper Reports needs. The documentation says that it needs version 2.0 or later. However, it doesn't work with the latest POI version 4.1 or the earliest downloadable version 3.0. If you can find POI version 2.0 then maybe it will work.

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