Cannot open/download documents since upgrading to 8.1

If you think that something doesn't work in Aware IM post your message here
Post Reply
karelh
Posts: 86
Joined: Wed Oct 26, 2016 10:20 pm

Cannot open/download documents since upgrading to 8.1

Post by karelh »

Hallo,

Since upgrading to 8.1 today my customers reported that they cannot open any documents saved in the applications. Any attribute of type document has this problem. New documents can be uploaded and created but not downloaded or viewed. ANyone else having this problem?
karelh
Posts: 86
Joined: Wed Oct 26, 2016 10:20 pm

Re: Cannot open/download documents since upgrading to 8.1

Post by karelh »

HI

I tried to access it from a new device just now and it worked. After clearing the cache of Chrome and IE and restarting the browsers the problem was resolved. Hopes this helps anyone else struggling with the same problem.

It is just strange because I uploaded new files that still did not download but I suppose it might have cached the form object or something. Thanks
Post Reply