AWARE IOS Cannot upload file

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idpSteve
Posts: 198
Joined: Thu Jul 27, 2017 6:13 am
Location: Johannesburg, South Africa
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AWARE IOS Cannot upload file

Post by idpSteve »

Hi,
AwareIM Version : 8.6
When the user tries to upload a file . We get this error.
This error only appears on IOS.
it works fine on android and web.
It's stuck on uploading forever.

Please see attached
Attachments
Error
Error
WhatsApp_Image_2023-01-13_at_12.11.35.jpeg (46.02 KiB) Viewed 250 times
chris__29
Posts: 16
Joined: Wed Dec 15, 2021 11:44 pm
Location: Australia

Re: AWARE IOS Cannot upload file

Post by chris__29 »

We had this exact same issue, it went away after upgrading the IOS app to Cordova v11 on monaca.
AwareIM 8.7 (build 3023)
MySQL, MSSQL
MS Server 2019
Australia
idpSteve
Posts: 198
Joined: Thu Jul 27, 2017 6:13 am
Location: Johannesburg, South Africa
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Re: AWARE IOS Cannot upload file

Post by idpSteve »

Thank you for your response. We appreciate it!
idpSteve
Posts: 198
Joined: Thu Jul 27, 2017 6:13 am
Location: Johannesburg, South Africa
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Re: AWARE IOS Cannot upload file

Post by idpSteve »

Hi All.

We have tried re-building the app using Cordova V11 on Monaca, and get the same issue.

This is for both picture and document uploads.

If we click on the 'Save' button while the file is 'uploading' we get an 'Object has been changed by another user issue'.

We get an error with the cordova-plugin-file-transfer plugin, we need to remove this import from the config.xml file for the app to build at all.

Any advice or insight is greatly appreciated.

Kind regards,

Steve
Jaymer
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Joined: Tue Jan 13, 2015 10:58 am
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Re: AWARE IOS Cannot upload file

Post by Jaymer »

Hey buddy
Nice to see you still around.
Wish I could help. Not touched native apps in over a year.
Good luck
Jaymer
(Fookin’ prawns!)
Click Here to see a collection of my tips & hacks on this forum? Or search for "JaymerTip" in the search bar at the top.

Jaymer
Aware Programming & Consulting - Tampa FL
aware_support
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Re: AWARE IOS Cannot upload file

Post by aware_support »

Any clues in the output of Tomcat and/or server?
Aware IM Support Team
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