Import Template process not reading column headers

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ALW
Posts: 42
Joined: Thu Jun 25, 2015 1:56 am

Import Template process not reading column headers

Post by ALW »

I am having an issue trying to set up Import templates. When I upload a sample file and go to match up the fields, it is not reading the column headers . I think this issue may have started after I moved to version 7 - is anyone else having this issue?

Here is a video explaining my issue:
http://screencast.com/t/kC8Msp8KDlxU
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customaware
Posts: 2418
Joined: Mon Jul 02, 2012 12:24 am
Location: Ulaanbaatar, Mongolia

Re: Import Template process not reading column headers

Post by customaware »

Hi Amy,

What does the header row in the import file look like?
Cheers,
Mark
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ALW
Posts: 42
Joined: Thu Jun 25, 2015 1:56 am

Re: Import Template process not reading column headers

Post by ALW »

Support confirmed this is a bug and will be fixed in the next build.

Thanks,
Amy
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