Connection Failure when running report

[kklosson]

My system is multi-tenant. For one tenant, when they run a certain report, they just get a Connection Failure notice after about 1 minute. As far as I know, no other tenants are affected and the report runs fine on my test account. This tenant has more data than any other, but that's the only distinction I can make. The report is a straight-up call to Create Document - not wrapped in a process.