Export and Printer Friendly Fix Info

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twhitehurst
Posts: 62
Joined: Mon Jan 02, 2006 3:20 pm
Location: Fort Worth Texas

Export and Printer Friendly Fix Info

Post by twhitehurst »

This may have been covered somewhere in the forum but just for information purposes.

We were having some users who could not click on the Export Button from a view or even the printer friendly button and get this to execute. In some cases it would execute the export after 20 or 30 minutes but would always create problems.

We did remove all pop up blockers and anything we could think of in order to stop the problem. We knew it had to be on the machine due to the fact that not all users had the issue.

The Fix:

We found that after these users had updated their Internet Explorer to a newer version they had turned on the Phishing Filter. This was the problem. After turning this off of each browser things worked great.

Just a friendly tip if you are having problems? By the way this was in version 4 of AwareIM

Todd :)
christopherb
Posts: 304
Joined: Fri Jun 22, 2007 8:26 pm

Post by christopherb »

Thank you
Cheers,

Christopher
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