Printing Documents

[email protected] · Post by **[email protected]** » Thu Oct 23, 2008 6:14 pm

I have the following process which is launched via a menu item:

FIND 'All Installed GSS Software'
PRINT DOCUMENT ReleaseLetter

When I run the process, it just hangs.

I have confirmed that the ReleaseLetter document works fine by adding a button to BO form of GSS Software.

Am I doing this correctly. My goal is to be able to run a query and the output be a MS Word document.

[email protected] · Post by **[email protected]** » Thu Oct 23, 2008 6:32 pm

If I change the PRINT DOCUMENT to DISPLAY DOCUMENT it doesn't lock up. It displays MS Word with just one of the records versus the 2 that are returned from the query.

tford · Post by **tford** » Thu Oct 23, 2008 7:35 pm

When I run the process, it just hangs.

Do the logs provide any clues?

Tom

tford · Post by **tford** » Thu Oct 23, 2008 7:42 pm

It displays MS Word with just one of the records versus the 2 that are returned from the query.

It sounds like you may want to do something like what's described at

http://www.awareim.com/forum/viewtopic. ... mail+merge

Tom

[email protected] · Post by **[email protected]** » Thu Oct 23, 2008 7:47 pm

I'm not sure why I should have to do that. I even looked at another one of your posts.

http://www.awareim.com/forum/viewtopic. ... mail+merge

tford · Post by **tford** » Thu Oct 23, 2008 8:09 pm

I'm not sure why I should have to do that.

If you are looking to produce 1 Word doc with a page break for each instance of the BO involved, you should use the process in the Word mail merge link.

I have not used the PRINT action, so I can't help you with that part.

Tom

aware_support · Post by **aware_support** » Thu Oct 23, 2008 11:25 pm

PRINT DOCUMENT is supposed to print on the printer of the SERVER. If the printer is not available or not turned on, the process is likely to "hang".

Take a look at the LogViewer and the output of the Aware IM Server for any additional clues.

[email protected] · Post by **[email protected]** » Fri Oct 24, 2008 11:50 am

Ok, I will check that out. What about my issue where it only displays one record when I try using DISPLAY Document? Am I doing the processing incorrectly?

tford · Post by **tford** » Fri Oct 24, 2008 11:56 am

rgates,

What result were you thinking you would see in your Word doc with DISPLAY DOCUMENT -- the first instance of the found BO followed by the second instance?

Tom

[email protected] · Post by **[email protected]** » Fri Oct 24, 2008 11:58 am

Yes or a separate document for each BO.

tford · Post by **tford** » Fri Oct 24, 2008 12:05 pm

1- If looking for 1 doc with all instances one after another separated by a page break, you will need to follow the mail merge instructions I gave you. Trust me, it works.

2- "A separate document for each BO" -- I'm not aware of a way to get this to happen.

Tom

[email protected] · Post by **[email protected]** » Fri Oct 24, 2008 12:57 pm

I was able to get one document generated with all BOs. The only issue I have is that the Headers and Footers don't appear. I have a header and footer in the details document. They don't appear. So, I thought would I would put the header and footer into the "driver" document. Unfortunately, when I do that I get an internal error.

Any ideas?

tford · Post by **tford** » Fri Oct 24, 2008 1:00 pm

No ideas come to mind.

Tom

[email protected] · Post by **[email protected]** » Fri Oct 24, 2008 1:03 pm

Thanks for your help! I have submitted a ticket with support on this last issue.

aware_support · Post by **aware_support** » Tue Oct 28, 2008 2:27 am

What error are you getting? Can you send us the BSV?

Aware IM User Forums

Printing Documents

Printing Documents

Another thing

WHy

I will check that out

Yep

Not completely

Thanks!