Html Email

ghilton · Post by **ghilton** » Tue Oct 14, 2008 1:57 pm

I have a notification called Mailshot and a Document called emailshot which is an imported HTML document.

When I send this email out no picture is displayed within the email. You can see a box with a red cross in the top left hand corner where the jpeg should be and the text is seen.

If I view the document through the control panel you can see the image?

christopherb · Post by **christopherb** » Tue Oct 14, 2008 2:30 pm

Is the image static for every email?

ghilton · Post by **ghilton** » Tue Oct 14, 2008 2:32 pm

christopherb · Post by **christopherb** » Tue Oct 14, 2008 3:43 pm

ghilton,
For HTML email your best bet is to store the static image(s) on a server calling them from the email HTML in a absolute path. Mostly used email clients will remove embedded HTML images by default allowing the user to view image(s) from any email only if desired. For example we store all email images within a image directory on our webserver. Then we can call any image from any email and not raise the red flag.

Furthermore depending on the list you're sending to most providers, Comcast, sbc and others will watch port 25 for inbound/outbound loads and temporarily block large requests. So, if you can, check your email server for using and alternate SMTP port

ghilton · Post by **ghilton** » Tue Oct 14, 2008 3:57 pm

Tried that but still the document is not downloading!

christopherb · Post by **christopherb** » Tue Oct 14, 2008 4:08 pm

You mentioned document? You are referring an email just to clear? Send me an email from your application - [email protected]

ghilton · Post by **ghilton** » Tue Oct 14, 2008 4:12 pm

In 'Documents Templates and Reports' I have a HTML Doc imported from a HTML page. Similiar to the one in the Library sample app, but mine does not work!

christopherb · Post by **christopherb** » Tue Oct 14, 2008 8:12 pm

g,
Received your email so first things first.... there's no image located in your absolute path in the HTML. You need to verify the IMG tag is correct.

Your server is:
Windows Server 2003 Microsoft-IIS/6.0 89.206.158.65

So you shouldn't have any issues with being case sensitive as with PHP and others. Once you verify the IMG tag you can send me the email again. But send it from the application, not at as a forwarded email.

good luck

ghilton · Post by **ghilton** » Wed Oct 15, 2008 8:11 am

Hi

As far as I am aware the tag is set and correct? I have used Dreamweaver to conpile the HTML page and the tag / source is set to the location on the web server?

ghilton · Post by **ghilton** » Wed Oct 15, 2008 8:58 am

I am doing something wrong here I cannot see? The tag has been set but on testing still no picture!

So let me recap in dreamweaver I have a HTML document and an image linked to a jpeg on our hosted web server. Using the AwareIM app i send the email but not picture is seen or downloaded?

I have imported this HTML called Mailshot into Aware IM Documents as HTML.

This has been a bad week so far, roll on Friday!

christopherb · Post by **christopherb** » Wed Oct 15, 2008 12:29 pm

g,
If you cut and paste your HTML path to the image in your browser does the image show up?

ghilton · Post by **ghilton** » Wed Oct 15, 2008 12:47 pm

nope?

ghilton · Post by **ghilton** » Wed Oct 15, 2008 12:49 pm

sorry mistyped it..... yes it does

ghilton · Post by **ghilton** » Wed Oct 15, 2008 12:55 pm

now it seems to be working? I have not whanged anything though..........