If you have questions or if you want to share your opinion about Aware IM post your message on this forum
ghilton
Posts: 196 Joined: Thu Sep 27, 2007 1:06 pmLocation: Manchester (UK)
Post
by ghilton Fri Oct 10, 2008 11:24 am
It never rains but pours!
tford
Posts: 4238 Joined: Sat Mar 10, 2007 6:44 pm
Post
by tford Fri Oct 10, 2008 11:34 am
Support always asks that any license issues be emailed to them at
[email protected]
Tom
tford
Posts: 4238 Joined: Sat Mar 10, 2007 6:44 pm
Post
by tford Fri Oct 10, 2008 11:35 am
This may be a silly question, but is your license purchase up to date?
ghilton
Posts: 196 Joined: Thu Sep 27, 2007 1:06 pmLocation: Manchester (UK)
Post
by ghilton Fri Oct 10, 2008 11:36 am
Hi Tom
ghilton
Posts: 196 Joined: Thu Sep 27, 2007 1:06 pmLocation: Manchester (UK)
Post
by ghilton Fri Oct 10, 2008 11:37 am
I believe so as this instance was purchased earlier this year so I an able to upgrade to the latest version.
I did this while logged into my AwareIM acount and followed the process to no avail
tford
Posts: 4238 Joined: Sat Mar 10, 2007 6:44 pm
Post
by tford Fri Oct 10, 2008 12:48 pm
You could try to run ProductKey.bat located in your AwareIM/bin folder.
christopherb
Posts: 304 Joined: Fri Jun 22, 2007 8:26 pm
Post
by christopherb Mon Oct 13, 2008 6:45 pm
You need to re-apply your product key using the bat file mentioned prior by Tom
Cheers,
himanshu
Posts: 723 Joined: Thu Jun 19, 2008 6:24 amLocation: India
Contact:
Post
by himanshu Mon Oct 13, 2008 7:12 pm
ghilton it is very easy to upgrade or enter the license but if u still facing problem then just send a email to support you will get the right solutions..with all steps to do
From,
