Incoming Emails

RocketRod · Post by **RocketRod** » Wed Aug 06, 2008 4:34 am

I have set up incoming emails from an Exchange mailbox. All works ok except for customer emails that are sent to the mailbox in HTML format. The message field ends up as an attachment and the message field in the BO ReceivedEmail is blank. All other fields go to their correct attributes. Messages in plain text work ok. How do I get the HTML message field into the message attribute and not as an attachment?

aware_support · Post by **aware_support** » Thu Aug 07, 2008 12:33 am

Unfortunately, you cannot, at the moment. This is Aware IM's problem that we will fix in the upcoming new version.