Hi,
I am new to aware and for the life of me cannot get the email notifications to send email.
this is what I have. I have an
Intelligent object called users with the settings set to use system settings like the library example.
I have a BO called revisions with this rule
If Revision.ReviewDate=Current_Date AND Revision.UpdateResponsibility.EmailAddress IS DEFINED AND SystemSettings.OutgoingEmailHost IS DEFINED Then
SEND DocumentRevisionDue TO Revision.UpdateResponsibility
and I have a notification called DocumentRevisionDue
When the BOs with the calculated field called ReviewDate show todays date, I don't get an email. Is there a specific time this should be sent? Do I have to be logged on or just having the server running should do the trick? I am also operating in testing mode. Does this matter?
All help appreciated
Regards
PM
Notifications not Sending
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- Posts: 304
- Joined: Fri Jun 22, 2007 8:26 pm
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- Posts: 304
- Joined: Fri Jun 22, 2007 8:26 pm
There is a small example app that mails gretings on birthdays (or at least I think if I remember correctly) you have to manually enter it but it´s worth doing.
That´s how I started and the mail worked right away. Please try it, if you haven´t solved it yet.
And to another possibility (and these things I´m good at ). Have you checked if the problem is outside Aware IM? If not please check if you can connect to the smtp server (from the Awareserver). Do this by telneting on port 25. If you can´t connect it might be your internetprovider blocking the access to the server your trying to use or it might be a local virusprotection blocking access on port 25.
If you CAN telnet there is a possibility of a denied relaying. To verify this you must telnet again and make a real mail with exactly the same sender and adresses as in your app. If you come this far and want more info please let me know!
Regards Rem
That´s how I started and the mail worked right away. Please try it, if you haven´t solved it yet.
And to another possibility (and these things I´m good at ). Have you checked if the problem is outside Aware IM? If not please check if you can connect to the smtp server (from the Awareserver). Do this by telneting on port 25. If you can´t connect it might be your internetprovider blocking the access to the server your trying to use or it might be a local virusprotection blocking access on port 25.
If you CAN telnet there is a possibility of a denied relaying. To verify this you must telnet again and make a real mail with exactly the same sender and adresses as in your app. If you come this far and want more info please let me know!
Regards Rem
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- Posts: 304
- Joined: Fri Jun 22, 2007 8:26 pm
I have finally found that if I put the parameters in the intelligence part of the field manually, the notifications come. My Initialise screen asks to initialise and then says it has been initialised, but doesn't actually ask me to put any of the parameters in. I need to sort that out, but the business rules work OK
Thanks for the help guys
PM
Thanks for the help guys
PM