AWARE IM Version 3.0 (Build 1018) / Windows Server 2003
I was trying to use the Search Objects in Testing Mode (Firefox and IE) logged in as Admin with the option All objects and Run query (self designed query).
In both cases the result only shows the heading of the colums without data. When i use the export button to csv all data are exportet.
Why does the query result screen does not show any results?
Empty Query in Testing Mode
In the meantime i have updated to Build 1023
Yes i have tried to use the Standard query:
Standard | Search Objects | All Objects + select your BO name + click search
Just to bee shure that there are any entries in the table i was using the export funktion from the query result page, and there are entries in the csv file.
In addition i have testet a AwareIM Example (CRM) with the same result.
Yes i have tried to use the Standard query:
Standard | Search Objects | All Objects + select your BO name + click search
Just to bee shure that there are any entries in the table i was using the export funktion from the query result page, and there are entries in the csv file.
In addition i have testet a AwareIM Example (CRM) with the same result.
Hi Tom,
thanks for your reply, shure the steps are as follows.
1) Starting the CRM in Testing Mode (Config Tool)
2) Logging in to CRM via Webbrowser (IE or Firefox) with Testing Mode selectet (On)
3) From the left Menu: System / Search Objects / All Objects "Customer"
Then Search Button
4) The Query Result Page shows without any Error but without data
5) When i click Export in the footer of the result page and open the csv with excel there are showing 28 entries
thanks for your reply, shure the steps are as follows.
1) Starting the CRM in Testing Mode (Config Tool)
2) Logging in to CRM via Webbrowser (IE or Firefox) with Testing Mode selectet (On)
3) From the left Menu: System / Search Objects / All Objects "Customer"
Then Search Button
4) The Query Result Page shows without any Error but without data
5) When i click Export in the footer of the result page and open the csv with excel there are showing 28 entries
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There seems to be a problem with the new-style interface for queries where results are not shown in the results table sometimes. We are investigating the issue. In the meantime as a workaround please use the Version 2 Interface option for your queries. This should show the results properly. The option is not available with the standard search functionality, but is available in the Configuration Tool when configuring queries.
Aware IM Support Team
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Procedure:
1) Starting the CRM in Testing Mode (Config Tool)
2) Logging in to CRM via Webbrowser (IE or Firefox) with Testing Mode selectet (On)
3) From the left Menu: System / Search Objects / All Objects "Customer"
Then Search Button
4) The Query Result Page shows without any Error but without data
5) When i click Export in the footer of the result page and open the csv with excel there are showing 28 entries
1) Starting the CRM in Testing Mode (Config Tool)
2) Logging in to CRM via Webbrowser (IE or Firefox) with Testing Mode selectet (On)
3) From the left Menu: System / Search Objects / All Objects "Customer"
Then Search Button
4) The Query Result Page shows without any Error but without data
5) When i click Export in the footer of the result page and open the csv with excel there are showing 28 entries
-
- Posts: 7525
- Joined: Sun Apr 24, 2005 12:36 am
- Contact: