Empty Query in Testing Mode

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aware_support
Posts: 7525
Joined: Sun Apr 24, 2005 12:36 am
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Post by aware_support »

This could be a clue, but before we investigate could you please confirm that this print out happens EVERY TIME you run a query that returns no result?
Aware IM Support Team
marc
Posts: 109
Joined: Wed Nov 07, 2007 3:16 pm
Location: Austria
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Post by marc »

I confirm that I had the Tomcat log enties 2 times today, the query with Version 3 is always empty.
2 Miuntes ago a ran the Customer query again without any entry in the Tomcat log...
pbrad
Posts: 781
Joined: Mon Jul 17, 2006 11:03 pm
Location: Ontario, Canada

Post by pbrad »

Hi,

I decided to see if the problem occurs on different business spaces and it does. Below is the Tomcat output when I uploaded a new version and then ran. Search Object/all objects/RegularUser. There were a bunch of repetitive errors when creating the new version but nothing about the blank return on searching for all objects. The Aware Server output looked totally normal with no mention of the process even running.

If it helps, I don't have a problem giving you access to my server to check it all out for yourselves. Please pm or email me if you wish to go this route.

cheers,
Pete

creating resource file C:\AwareIM\Tomcat\webapps\iPort\painter_AXYZSandbox__om_22.0_Administrator/fw/def2/style\menu.css...

--> Error in template file

file...: ..\Tomcat\temp\menu.tem

line...: 27

source.: font-family : ${hmenu.font.label.family};

error..: Illegal Identifier: hmenu.font.label.family

--> Error in template file

file...: ..\Tomcat\temp\menu.tem

line...: 28

source.: font-size : ${hmenu.font.label.size};

error..: Illegal Identifier: hmenu.font.label.size

--> Error in template file

file...: ..\Tomcat\temp\menu.tem

line...: 33

source.: font-weight: ${hmenu.font.label.weight};

error..: Illegal Identifier: hmenu.font.label.weight

--> Error in template file

file...: ..\Tomcat\temp\menu.tem

line...: 34

source.: padding-left: ${hmenu.font.label.size + 2};

error..: Illegal Identifier: hmenu.font.label.size

--> Error in template file

file...: ..\Tomcat\temp\menu.tem

line...: 64

source.: font-family : ${hmenu.font.label.family};

error..: Illegal Identifier: hmenu.font.label.family

--> Error in template file

file...: ..\Tomcat\temp\menu.tem

line...: 65

source.: font-size: ${hmenu.font.label.size + 1};

error..: Illegal Identifier: hmenu.font.label.size

--> Error in template file

file...: ..\Tomcat\temp\menu.tem

line...: 66

source.: font-weight: ${hmenu.font.label.weight};

error..: Illegal Identifier: hmenu.font.label.weight

--> Error in template file

file...: ..\Tomcat\temp\menu.tem

line...: 73

source.: font-family : ${hmenu.font.label.family};

error..: Illegal Identifier: hmenu.font.label.family

--> Error in template file

file...: ..\Tomcat\temp\menu.tem

line...: 74

source.: font-size: ${hmenu.font.label.size + 1};

error..: Illegal Identifier: hmenu.font.label.size

--> Error in template file

file...: ..\Tomcat\temp\menu.tem

line...: 75

source.: font-weight: ${hmenu.font.label.weight};

error..: Illegal Identifier: hmenu.font.label.weight

--> Error in template file

file...: ..\Tomcat\temp\menu.tem

line...: 77

source.: color: ${selection.color.bg};

error..: Illegal Identifier: selection.color.bg

--> Error in template file

file...: ..\Tomcat\temp\menu.tem

line...: 113

source.: font-family : ${hmenu.font.label.family};

error..: Illegal Identifier: hmenu.font.label.family

--> Error in template file

file...: ..\Tomcat\temp\menu.tem

line...: 114

source.: font-size: ${hmenu.font.label.size + 1};

error..: Illegal Identifier: hmenu.font.label.size

--> Error in template file

file...: ..\Tomcat\temp\menu.tem

line...: 115

source.: font-weight: ${hmenu.font.label.weight};

error..: Illegal Identifier: hmenu.font.label.weight

--> Error in template file

file...: ..\Tomcat\temp\menu.tem

line...: 122

source.: font-family : ${hmenu.font.label.family};

error..: Illegal Identifier: hmenu.font.label.family

--> Error in template file

file...: ..\Tomcat\temp\menu.tem

line...: 123

source.: font-size: ${hmenu.font.label.size + 1};

error..: Illegal Identifier: hmenu.font.label.size

--> Error in template file

file...: ..\Tomcat\temp\menu.tem

line...: 124

source.: font-weight: ${hmenu.font.label.weight};

error..: Illegal Identifier: hmenu.font.label.weight

--> Error in template file

file...: ..\Tomcat\temp\menu.tem

line...: 126

source.: color: ${selection.color.bg};

error..: Illegal Identifier: selection.color.bg

--> Error in template file

file...: ..\Tomcat\temp\menu.tem

line...: 166

source.: font-family : ${vmenu1.font.label.family};

error..: Illegal Identifier: vmenu1.font.label.family

--> Error in template file

file...: ..\Tomcat\temp\menu.tem

line...: 167

source.: font-size: ${vmenu1.font.label.size};

error..: Illegal Identifier: vmenu1.font.label.size

--> Error in template file

file...: ..\Tomcat\temp\menu.tem

line...: 168

source.: font-weight: ${vmenu1.font.label.weight};

error..: Illegal Identifier: vmenu1.font.label.weight

--> Error in template file

file...: ..\Tomcat\temp\menu.tem

line...: 171

source.: color: ${vmenu1.color.text.disabled};

error..: Illegal Identifier: vmenu1.color.text.disabled

--> Error in template file

file...: ..\Tomcat\temp\menu.tem

line...: 200

source.: font-family : ${vmenu1.font.label.family};

error..: Illegal Identifier: vmenu1.font.label.family

--> Error in template file

file...: ..\Tomcat\temp\menu.tem

line...: 201

source.: font-size: ${vmenu1.font.label.size};

error..: Illegal Identifier: vmenu1.font.label.size

--> Error in template file

file...: ..\Tomcat\temp\menu.tem

line...: 202

source.: font-weight: ${vmenu1.font.label.weight};

error..: Illegal Identifier: vmenu1.font.label.weight

--> Error in template file

file...: ..\Tomcat\temp\menu.tem

line...: 208

source.: font-family : ${vmenu1.font.label.family};

error..: Illegal Identifier: vmenu1.font.label.family

--> Error in template file

file...: ..\Tomcat\temp\menu.tem

line...: 209

source.: font-size: ${vmenu1.font.label.size};

error..: Illegal Identifier: vmenu1.font.label.size

--> Error in template file

file...: ..\Tomcat\temp\menu.tem

line...: 210

source.: font-weight: ${vmenu1.font.label.weight};

error..: Illegal Identifier: vmenu1.font.label.weight

--> Error in template file

file...: ..\Tomcat\temp\menu.tem

line...: 227

source.: font-family : ${vmenu2.font.label.family};

error..: Illegal Identifier: vmenu2.font.label.family

--> Error in template file

file...: ..\Tomcat\temp\menu.tem

line...: 228

source.: font-size : ${vmenu2.font.label.size};

error..: Illegal Identifier: vmenu2.font.label.size

--> Error in template file

file...: ..\Tomcat\temp\menu.tem

line...: 232

source.: color: ${vmenu2.color.text.disabled};

error..: Illegal Identifier: vmenu2.color.text.disabled

--> Error in template file

file...: ..\Tomcat\temp\menu.tem

line...: 243

source.: font-family : ${vmenu2.font.label.family};

error..: Illegal Identifier: vmenu2.font.label.family

--> Error in template file

file...: ..\Tomcat\temp\menu.tem

line...: 244

source.: font-size : ${vmenu2.font.label.size};

error..: Illegal Identifier: vmenu2.font.label.size

--> Error in template file

file...: ..\Tomcat\temp\menu.tem

line...: 245

source.: font-weight: ${vmenu2.font.label.weight};

error..: Illegal Identifier: vmenu2.font.label.weight

--> Error in template file

file...: ..\Tomcat\temp\menu.tem

line...: 251

source.: font-family : ${vmenu2.font.label.family};

error..: Illegal Identifier: vmenu2.font.label.family

--> Error in template file

file...: ..\Tomcat\temp\menu.tem

line...: 252

source.: font-size : ${vmenu2.font.label.size};

error..: Illegal Identifier: vmenu2.font.label.size

--> Error in template file

file...: ..\Tomcat\temp\menu.tem

line...: 253

source.: font-weight: ${vmenu2.font.label.weight};

error..: Illegal Identifier: vmenu2.font.label.weight

--> Error in template file

file...: ..\Tomcat\temp\menu.tem

line...: 269

source.: font-family : ${vmenu3.font.label.family};

error..: Illegal Identifier: vmenu3.font.label.family

--> Error in template file

file...: ..\Tomcat\temp\menu.tem

line...: 270

source.: font-size : ${vmenu3.font.label.size};

error..: Illegal Identifier: vmenu3.font.label.size

--> Error in template file

file...: ..\Tomcat\temp\menu.tem

line...: 285

source.: font-family : ${vmenu3.font.label.family};

error..: Illegal Identifier: vmenu3.font.label.family

--> Error in template file

file...: ..\Tomcat\temp\menu.tem

line...: 286

source.: font-size : ${vmenu3.font.label.size};

error..: Illegal Identifier: vmenu3.font.label.size

--> Error in template file

file...: ..\Tomcat\temp\menu.tem

line...: 292

source.: font-family : ${vmenu3.font.label.family};

error..: Illegal Identifier: vmenu3.font.label.family

--> Error in template file

file...: ..\Tomcat\temp\menu.tem

line...: 293

source.: font-size : ${vmenu3.font.label.size};

error..: Illegal Identifier: vmenu3.font.label.size

--> Error in template file

file...: ..\Tomcat\temp\menu.tem

line...: 294

source.: font-weight: ${vmenu3.font.label.weight};

error..: Illegal Identifier: vmenu3.font.label.weight

--> Error in template file

file...: ..\Tomcat\temp\menu.tem

line...: 313

source.: font-family : ${crumb.font.label.family};

error..: Illegal Identifier: crumb.font.label.family

--> Error in template file

file...: ..\Tomcat\temp\menu.tem

line...: 314

source.: font-size: ${crumb.font.label.size};

error..: Illegal Identifier: crumb.font.label.size

--> Error in template file

file...: ..\Tomcat\temp\menu.tem

line...: 320

source.: font-family : ${crumb.font.label.family};

error..: Illegal Identifier: crumb.font.label.family

--> Error in template file

file...: ..\Tomcat\temp\menu.tem

line...: 321

source.: font-size: ${crumb.font.label.size};

error..: Illegal Identifier: crumb.font.label.size

--> Error in template file

file...: ..\Tomcat\temp\menu.tem

line...: 328

source.: font-family : ${crumb.font.label.family};

error..: Illegal Identifier: crumb.font.label.family

--> Error in template file

file...: ..\Tomcat\temp\menu.tem

line...: 329

source.: font-size: ${crumb.font.label.size};

error..: Illegal Identifier: crumb.font.label.size

--> Error in template file

file...: ..\Tomcat\temp\menu.tem

line...: 330

source.: font-weight: ${crumb.font.label.weight};

error..: Illegal Identifier: crumb.font.label.weight

--> Error in template file

file...: ..\Tomcat\temp\menu.tem

line...: 336

source.: font-family : ${crumb.font.label.family};

error..: Illegal Identifier: crumb.font.label.family

--> Error in template file

file...: ..\Tomcat\temp\menu.tem

line...: 337

source.: font-size: ${crumb.font.label.size};

error..: Illegal Identifier: crumb.font.label.size

--> Error in template file

file...: ..\Tomcat\temp\menu.tem

line...: 338

source.: font-weight: ${crumb.font.label.weight};

error..: Illegal Identifier: crumb.font.label.weight

creating resource file C:\AwareIM\Tomcat\webapps\iPort\painter_AXYZSandbox__om_22.0_Administrator/fw/def2/style\panel.css...

--> Error in template file

file...: ..\Tomcat\temp\panel.tem

line...: 31

source.: font-family: ${panel.font.header.family};

error..: Illegal Identifier: panel.font.header.family

--> Error in template file

file...: ..\Tomcat\temp\panel.tem

line...: 32

source.: font-size: ${panel.font.header.size};

error..: Illegal Identifier: panel.font.header.size

--> Error in template file

file...: ..\Tomcat\temp\panel.tem

line...: 33

source.: font-weight: ${panel.font.header.weight};

error..: Illegal Identifier: panel.font.header.weight

--> Error in template file

file...: ..\Tomcat\temp\panel.tem

line...: 44

source.: font-family: ${panel.font.header.family};

error..: Illegal Identifier: panel.font.header.family

--> Error in template file

file...: ..\Tomcat\temp\panel.tem

line...: 45

source.: font-size: ${panel.font.header.size};

error..: Illegal Identifier: panel.font.header.size

--> Error in template file

file...: ..\Tomcat\temp\panel.tem

line...: 46

source.: font-weight: ${panel.font.header.weight};

error..: Illegal Identifier: panel.font.header.weight

--> Error in template file

file...: ..\Tomcat\temp\panel.tem

line...: 50

source.: font-family: ${panel.font.body.family};

error..: Illegal Identifier: panel.font.body.family

--> Error in template file

file...: ..\Tomcat\temp\panel.tem

line...: 51

source.: font-size: ${panel.font.body.size};

error..: Illegal Identifier: panel.font.body.size

--> Error in template file

file...: ..\Tomcat\temp\panel.tem

line...: 74

source.: font-family : ${panel.font.body.family};

error..: Illegal Identifier: panel.font.body.family

--> Error in template file

file...: ..\Tomcat\temp\panel.tem

line...: 75

source.: font-size : ${panel.font.body.size};

error..: Illegal Identifier: panel.font.body.size



Generating non-standard buttons...



loading file ..\Tomcat\temp\standardb44321.xml...

file version: 1.2

loading file ..\Tomcat\temp\standardbEnv44322.xml...

file version: 1.2

==== Validation ====

--> #0 message(s).

creating resource file C:\AwareIM\Tomcat\webapps\iPort\painter_AXYZSandbox__om_22.0_Administrator/fw/def2/image/buttons/app/buttons\btnAllocate_or_Finish1.gif...

creating resource file C:\AwareIM\Tomcat\webapps\iPort\painter_AXYZSandbox__om_22.0_Administrator/fw/def2/image/buttons/app/buttons\btnAllocate_or_Finish3.gif...

creating resource file C:\AwareIM\Tomcat\webapps\iPort\painter_AXYZSandbox__om_22.0_Administrator/fw/def2/image/buttons/app/buttons\btnAllocate_or_Finish2.gif...

creating resource file C:\AwareIM\Tomcat\webapps\iPort\painter_AXYZSandbox__om_22.0_Administrator/fw/def2/image/buttons/app/buttons\btnAllocate_or_Finish4.gif...

creating resource file C:\AwareIM\Tomcat\webapps\iPort\painter_AXYZSandbox__om_22.0_Administrator/fw/def2/image/buttons/app/buttons\btnPrint_Receipt1.gif...

creating resource file C:\AwareIM\Tomcat\webapps\iPort\painter_AXYZSandbox__om_22.0_Administrator/fw/def2/image/buttons/app/buttons\btnPrint_Receipt3.gif...

creating resource file C:\AwareIM\Tomcat\webapps\iPort\painter_AXYZSandbox__om_22.0_Administrator/fw/def2/image/buttons/app/buttons\btnPrint_Receipt2.gif...

creating resource file C:\AwareIM\Tomcat\webapps\iPort\painter_AXYZSandbox__om_22.0_Administrator/fw/def2/image/buttons/app/buttons\btnPrint_Receipt4.gif...

creating resource file C:\AwareIM\Tomcat\webapps\iPort\painter_AXYZSandbox__om_22.0_Administrator/fw/def2/image/buttons/app/buttons\btnEdit_Employees_Data1.gif...

creating resource file C:\AwareIM\Tomcat\webapps\iPort\painter_AXYZSandbox__om_22.0_Administrator/fw/def2/image/buttons/app/buttons\btnEdit_Employees_Data3.gif...

creating resource file C:\AwareIM\Tomcat\webapps\iPort\painter_AXYZSandbox__om_22.0_Administrator/fw/def2/image/buttons/app/buttons\btnEdit_Employees_Data2.gif...

creating resource file C:\AwareIM\Tomcat\webapps\iPort\painter_AXYZSandbox__om_22.0_Administrator/fw/def2/image/buttons/app/buttons\btnEdit_Employees_Data4.gif
ACDC
Posts: 1142
Joined: Sat Jun 30, 2007 5:03 pm
Location: California, USA

Post by ACDC »

Marc

Did you rename or change the directory of AwareIM under webapps on the Windows 2003 server. as this produces a similar result.
pbrad
Posts: 781
Joined: Mon Jul 17, 2006 11:03 pm
Location: Ontario, Canada

Post by pbrad »

Hi,
This might be a valuable clue as I am experiencing this problem and I do not use the default AwareIM directory name on my Windows 2003 server. I am doing a version upgrade tonight so I will try it out before I rename the folder back to my desired name and report back.

Cheers,
Pete
ACDC
Posts: 1142
Joined: Sat Jun 30, 2007 5:03 pm
Location: California, USA

Post by ACDC »

It appears from the above sample that the AwareIm directory has been replaced with Iport, which will create this problem if the Aware_Ext.js file is not changed as well
pbrad
Posts: 781
Joined: Mon Jul 17, 2006 11:03 pm
Location: Ontario, Canada

Post by pbrad »

Hi,
Looks like you solved the problem, I changed the file and it works properly now. Thanks!

I will have to add this to my rapidly growing list of tasks to carry out when I upgrade versions on the server.

Cheers,
Pete
aware_support
Posts: 7525
Joined: Sun Apr 24, 2005 12:36 am
Contact:

Post by aware_support »

FINALLY! This explains it.

IF YOU RENAME AWARE IM DIRECTORY YOU NEED TO SEARCH FOR "AwareIM" IN AwareIM/Tomcat/webapps/AwareIM/config/aware_ext.js

AND REPLACE WITH THE NAME OF YOUR DIRECTORY OTHERWISE NEW QUERY INTERFACE WILL NOT WORK
Aware IM Support Team
marc
Posts: 109
Joined: Wed Nov 07, 2007 3:16 pm
Location: Austria
Contact:

Post by marc »

Works great, thanks for the Support
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