Disappearing Password Field

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rocketman
Posts: 1239
Joined: Fri Jan 02, 2009 11:22 pm
Location: Preston UK
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Disappearing Password Field

Post by rocketman »

This is definitely NOT an AIM issue. I'm just posting in case anyone has run into this problem and knows how to fix it.

Have a user (PC W10 Chrome browser) who recently had occasion to use the Forgotten Password url. Once he had regained entry I sent him a screenshot to show him where to go to change his password to something memorable to him. I thought it strange he should ask because it's pretty obvious where it is.

Anyway - he sent me a screenshot back and the password field on his user account is missing - I mean, its invisible as in not there. He kindly gave me the password that the forgotten password process generated and sent him by email and I logged in (note PC W10 Chrome browser) and on my PC, the password field is visible.

From what I've read, it my be an issue with a Chrome Extension, but he doesn't recall ever installing any

Any ideas guys?
Rocketman

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