Where are Tomcat logs located

Sergej · Post by **Sergej** » Sun Oct 26, 2014 7:03 am

Hi!

I have Awareim running on linux.

Problem is that when I export particular BO I get "Unknown system error".
Other BO that are small in number are exported without problems.

aware_support · Post by **aware_support** » Sun Oct 26, 2014 10:47 pm

Tomcat logs have nothing to do with it. You need to check Aware IM Server output which you can do from the Aware IM Control Panel

Sergej · Post by **Sergej** » Wed Oct 29, 2014 3:49 pm

awareim is launching in command line in putty, so I need to look the logs that are displayed in putty?

aware_support · Post by **aware_support** » Wed Oct 29, 2014 9:50 pm

If Aware IM is started in Linux without GUI all the diagnostics should go to the console unless you redirect it to a file. This can be configured in the file AwareIM/bin/logger.props

Sergej · Post by **Sergej** » Thu Oct 30, 2014 9:36 am

I have a main.log that is empty.
In system.log there is nothing about that problem.
Could you please help with that how to redirect log to the file?

Code: Select all

and logger.props is 
# ROOT Logger. Note that AXIS logger uses the root logger, so AXIS debug info can
# be enabled by setting root logger to DEBUG
log4j.rootLogger=INFO, A_ROOT

log4j.appender.A_ROOT=org.apache.log4j.ConsoleAppender

log4j.appender.A_ROOT.layout=org.apache.log4j.PatternLayout
log4j.appender.A_ROOT.layout.ConversionPattern=%d %c %x -%m\n

# System Logger
log4j.logger.SYSTEM_LOGGER=INFO, A_SYSTEM, R_SYSTEM
log4j.additivity.SYSTEM_LOGGER=true

log4j.appender.A_SYSTEM=org.apache.log4j.ConsoleAppender
log4j.appender.A_SYSTEM.layout=org.apache.log4j.PatternLayout
log4j.appender.A_SYSTEM.layout.ConversionPattern=%d %p %x -%m\n

log4j.appender.R_SYSTEM=org.apache.log4j.RollingFileAppender
log4j.appender.R_SYSTEM.File=system.log
log4j.appender.R_SYSTEM.MaxFileSize=10024KB
log4j.appender.R_SYSTEM.layout=org.apache.log4j.PatternLayout
log4j.appender.R_SYSTEM.layout.ConversionPattern=%d %p %x -%m\n

# Test Logger
log4j.logger.TEST_LOGGER=RULE_EVALUATION#com.bas.basserver.persistence.log.BASLogLevel, A_TEST, R_TEST
log4j.additivity.TEST_LOGGER=true

#log4j.appender.A_TEST=org.apache.log4j.ConsoleAppender

#log4j.appender.A_TEST.layout=org.apache.log4j.PatternLayout
#log4j.appender.A_TEST.layout.ConversionPattern=%d %x -%m\n

#log4j.appender.A_TEST=com.bas.basserver.persistence.log.LogAppender

log4j.appender.R_TEST=org.apache.log4j.RollingFileAppender
log4j.appender.R_TEST.File=test.log
log4j.appender.R_TEST.MaxFileSize=10024KB
log4j.appender.R_TEST.layout=org.apache.log4j.PatternLayout
log4j.appender.R_TEST.layout.ConversionPattern=%d %p %x -%m\n

# Business Logger
log4j.logger.BUSINESS_LOGGER=RULE_EVALUATION#com.bas.basserver.persistence.log.BASLogLevel, A_BUSINESS
log4j.additivity.BUSINESS_LOGGER=true

log4j.appender.A_BUSINESS=org.apache.log4j.ConsoleAppender

log4j.appender.A_BUSINESS.layout=org.apache.log4j.PatternLayout
log4j.appender.A_BUSINESS.layout.ConversionPattern=%d %x -%m\n

# Timer Logger
log4j.logger.TIMER_LOGGER=GENERIC#com.bas.basserver.persistence.log.BASLogLevel, A_TIMER
log4j.additivity.TIMER_LOGGER=false

log4j.appender.A_TIMER=org.apache.log4j.ConsoleAppender

log4j.appender.A_TIMER.layout=org.apache.log4j.PatternLayout
log4j.appender.A_TIMER.layout.ConversionPattern=%d %x -%m\n

# UDP Logger
log4j.logger.UDP_LOGGER=RULE_EVALUATION#com.bas.basserver.persistence.log.BASLogLevel, A_UDP
log4j.additivity.UDP_LOGGER=false

log4j.appender.A_UDP=org.apache.log4j.ConsoleAppender

log4j.appender.A_UDP.layout=org.apache.log4j.PatternLayout
log4j.appender.A_UDP.layout.ConversionPattern=%d %x -%m\n

Sergej · Post by **Sergej** » Thu Oct 30, 2014 9:51 am

As I have read "logging for non-GUI systems is fully supported from 5.2"
I there something to do in lower version?

Sergej · Post by **Sergej** » Thu Oct 30, 2014 10:44 am

So the log of problem with exporting is

Code: Select all

java.lang.OutOfMemoryError: Java heap space
        at com.mysql.jdbc.ByteArrayBuffer.getBytes(ByteArrayBuffer.java:128)
        at com.mysql.jdbc.ByteArrayBuffer.readLenByteArray(ByteArrayBuffer.java:248)
        at com.mysql.jdbc.MysqlIO.nextRow(MysqlIO.java:1304)
        at com.mysql.jdbc.MysqlIO.readSingleRowSet(MysqlIO.java:2272)
        at com.mysql.jdbc.MysqlIO.getResultSet(MysqlIO.java:423)
        at com.mysql.jdbc.MysqlIO.readResultsForQueryOrUpdate(MysqlIO.java:1962)
        at com.mysql.jdbc.MysqlIO.readAllResults(MysqlIO.java:1385)
        at com.mysql.jdbc.MysqlIO.sqlQueryDirect(MysqlIO.java:1728)
        at com.mysql.jdbc.Connection.execSQL(Connection.java:2988)
        at com.mysql.jdbc.Connection.execSQL(Connection.java:2917)
        at com.mysql.jdbc.Statement.executeQuery(Statement.java:824)
        at com.bas.basserver.persistence.D.A(Unknown Source)
        at com.bas.basserver.persistence.D.A(Unknown Source)
        at com.bas.basserver.persistence.D.A(Unknown Source)
        at com.bas.basserver.persistence.D.<init>(Unknown Source)
        at com.bas.basserver.persistence.EntityDBPersister.executeQuery(Unknown Source)
        at com.bas.basserver.persistence.PersistenceManager.executeQuery(Unknown Source)
        at com.bas.basserver.executionengine.S.A(Unknown Source)
        at com.bas.basserver.executionengine.S.A(Unknown Source)
        at com.bas.basserver.executionengine.ExecutionEngine.doExecuteQuery(Unknown Source)
        at com.bas.basserver.executionengine.J.A(Unknown Source)
        at com.bas.basserver.executionengine.ExecutionEngine.exportData(Unknown Source)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
        at java.lang.reflect.Method.invoke(Method.java:597)
        at com.bas.basserver.bsmanager.F.B(Unknown Source)
        at com.bas.basserver.bsmanager.F.A(Unknown Source)
        at com.bas.basserver.bsmanager.F.A(Unknown Source)
        at com.bas.basserver.iopipes.ComponentSink.processMessage(Unknown Source)
        at org.openadaptor.adaptor.STPipelineController.processMessage(Unknown Source)
        at com.bas.openadaptor.NonTransactionalController.processMessage(Unknown Source)

Memory settings:

JBOSS_STARTUP=../JDK/bin/java -Xmx3024m I increased from 256- no effect
TOMCAT_STARTUP=../JDK/bin/java -Xmx2024m I increased from 512- no effect

aware_support · Post by **aware_support** » Sun Nov 02, 2014 11:05 pm

You need to increase memory for the Aware IM Server, not Tomcat or JBoss