Aware IM User Forums

I'm not sure I understood this correctly, but I'll try to reply anyway. For the customer, there is an attribute set up which looks to the customer object. Then I have a shortcut where I pull in a customer ID from that. The project name is just a text box that gets a name typed into it. Was this supp...

The default timeout is 30 minutes. You can specify a different timeout in the webapp.props file which is located in the AwareIMRoot/Tomcat/webapps/AwareIM directory. where AwareIMRoot is the root directory of your Aware IM installation. Open this file with any text editor and modify the following li...

Switching languages means switching between English and French, for example. This is different capability from, say, getting Aware IM to run in French.

We'll provide a better explanation on the forum.

No, we haven't seen this problem before. Could you please do the following: a) Export the business space version like you did b) When you do not get any export file go to the Aware IM Control Panel and click on the View button next to Configuration Tool entry. E-mail the contents of the window to su...

The error message indicates Derby database table corruption. We can't really say how it came about and why your data is corrupted. The best work around is to specify the option of "No initial data" when putting the version under test - this will clear up the database tables - or re-creating the busi...

John, The requirement of a User Session for 'security purposes' seems a little restrictive as I would prefer to simply change the background processing of my existing forms to transparently send the submission to my AwareIM server without disturbing any other setups Yes, you can actually do this by ...

We fully agree. We will try to set up the "Wish List" forum to be exactly that - so that users can vote for the features.

Terry, thank you very much for your suggestions. We will be setting a special forum for "Wish List" and we will also have a special page on the web site dedicated to our future releases. Some comments to your suggestions: 1) It is possible to copy/paste attributes, objects and rules. It may not be v...

1. what I meant was can AwareIM accept submissions for external web forms that it hasnt created? Can I call it from a GET or POST operation in a standard html form? In principle, yes. However, Aware IM always maintains a session with the user for security reasons, and directly submitting data to Aw...

In this particular case the difference is rather theoretical and conceptual. The end result is the same. Aware IM treats all rules as independent and self-contained entities. The sequence of their execution is undefined. When you specify several actions in one rule, on the other hand, you imply rigi...

We believe you - it's just that we need to reproduce the problem in order to fix it and so far we can't. Could you please describe step by step what you are doing to get the problem to happen? (maybe we are doing something different to what you're doing).

Best Regards

This is strange. Everything works fine on our systems. Are you sure that you use exactly the same name for the business space that you used when Aware IM was installed? Maybe try to re-install Aware IM? If you are sure that everything on your side is correct you can send us your database (if your ar...

These issues are now fixed starting from build 743.

Make sure that you download the latest build (743) which has support for the DATE_PART function. Specify a query like this (in the Rule Language format):

FIND Object WHERE DATE_PART (Object.Time) = ?'Date'

The ?'Date" is interpreted as entered at run-time with the "Date:" prompt.

Best Regards

John, please see answers to your questions below: 1. Can I pick up web site form submissions directly into the database? (each form corresponds to a business object). Aware IM is a web based system and it creates web forms that put data from the web browser directly into the database. 2. I have areq...