{{tag>Index Glossary Intelligent_business_object Communication_Channel Service REST SOAP email}}
===== Intelligent business object =====

In addition to a collection of attributes that [[glossary:business_object|ordinary business objects]] have, intelligent business objects are capable of processing information and communicating in a meaningful way. This includes human beings, software systems and electronic devices. For example, a customer would be an intelligent object because an organization needs to keep certain information about its customers, and may need to communicate with them. **//[[glossary:aware_im]]//** can communicate with intelligent objects via [[glossary:communication_channel|communication channels]] in two ways: sending [[glossary:notification|notifications]] or requesting [[glossary:service|services]].

A [[glossary:business_space|business space]] in //**Aware IM**// is an intelligent business object because it can both communicate and process information. The information is processed according to the [[glossary:rule|rules]] defined in the business space. As far as communication is concerned, a business space can both provide [[glossary:service|services]] and handle incoming [[glossary:notification|notifications]].