{{tag>Index Glossary Intelligent_Business_Object Communnication_Channel SOAP REST Mail}}
===== Communication channel =====

A communication channel is a software adaptor carrying communication between //**[[glossary:aware_im]]**// and an [[glossary:intelligent_business_object|intelligent object]]. //**Aware IM**// provides several channels that allow communicating with people via e-mail or software systems via a standard data exchange protocol (SOAP). Custom communication channels can be developed and plugged into //**Aware IM**// for situations where a software or device does not support the standard communication protocol.