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--- docs:0010_introduction [2023/05/03 02:05] – sean
+++ docs:0010_introduction [2025/06/26 03:37] (current) – [User-Friendly Configuration] aware_support3
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 ====== Introduction ======
-**//Aware IM//** is a software tool that was created to help organizations address many of their data processing needs. The main design goal for **//Aware IM//** was to substantially reduce the technical complexity of managing information and give non-technical people much greater control over the process. As a result the information management task becomes easier, more intuitive, predictable, manageable, and ultimately less expensive.
+//**AwareIM**// is a software tool designed to help organizations manage their data processing needs more easily and efficiently.
+Key Goals
+  *  Reduce the technical complexity of managing information.
+  *  Empower non-technical users to control information management.
+  *  Make information management more intuitive, predictable, and cost-effective.
-With **//Aware IM//** one can automate the organization’s policies, procedures, guidelines, checklists, document handling, form input validation, event registration, decision making, e-mail notifications, data tracking, report generation, task scheduling, periodic processing, information sharing, bulk data exchange, and many other tasks in a flexible and cost-efficient manner. It can help to increase awareness, enforce standards, improve quality control, lift compliance level, simplify communication, and save time and efforts across the organization.
+===== What Can AwareIM Do? =====
-**//Aware IM//** is configurable information management software that can be adjusted by users without special computer skills to manage their specific information. In a simple intuitive way users can specify the information they want to manage and the rules on how to process the information. **//Aware IM//** automatically performs all the technical work required to manage information such as storage, retrieval, calculation, security, sharing, presentation, communication, etc.
+It automates many organizational tasks, including:
+  *  Policies, procedures, and guidelines management
+  *  Checklists and document handling
+  *  Form input validation
+  *  Event registration and decision making
+  *  Email notifications and data tracking
+  *  Report generation and task scheduling
+  *  Periodic processing and information sharing
+  *  Bulk data exchange
-**//Aware IM//** works in two modes: the //configuration// mode and the //operation// mode. The configuration mode allows the configurator, that is, a person configuring an information management system, to specify the contents and behaviour of the system. Once the definition work is finished the configurator makes the system operational. In the operation mode **//Aware IM//** analyses the system configuration and manages the information according to the instructions provided by the configurator. Regular users access the system in the operation mode in the course of conducting their day-to-day business activities.
+This helps organizations:
-The following picture illustrates the two modes of **//Aware IM//**:
+  *  Increase awareness
+  *  Enforce standards
+  *  Improve quality control
+  *  Enhance compliance
+  *  Simplify communication
+  *  Save time and effort
+===== User-Friendly Configuration =====
+//**AwareIM**// is configurable by users without special IT skills. Users can:
+  *  Define the information they want to manage
+  *  Set rules on how to process that information
+The software automatically handles all technical tasks such as:
+  *  Data storage and retrieval
+  *  Calculations
+  *  Security and sharing
+  *  Presentation and communication
+Two Modes of Operation
+  - Configuration Mode: \\ Used by the configurator (the person setting up the system) to define the system’s content and behavior.\\ \\
+  - Operation Mode: \\ Used by regular users to work with the system for their daily business activities. The system processes information based on the configuration.
+The following picture illustrates the two modes of //**AwareIM**//:
 {{ docs:images:userguide2-aimmodes.png?400&nolink }}
-The configuration of an information system, as defined by the configurator, can be exported out of **//Aware IM//** and saved in a file on a computer disk, just like any other electronic document. Similarly, a configuration can be imported into **//Aware IM//** from a file. This allows people to share configurations they create so that other people can adapt existing configurations for their own needs or reuse some parts of such configurations to incorporate into their own information systems.
+===== Sharing and Deployment =====
+  *  Configurations can be exported and imported as files, allowing sharing and reuse.
+  *  //**AwareIM**// can be installed on a personal computer or a network server.
+  *  Users can access the system via standard web browsers within an office network or over the Internet.
+  *  It can also be hosted by an Internet service provider for wider access.
-**//Aware IM//** can be installed on a personal computer. If such a computer is a part of an office computer network the people in the office can use the system from their computers using a standard Internet browser. People outside of the office can also access the system as long as the computer on which **//Aware IM//** is installed is connected to the Internet. Alternatively **//Aware IM//** can be installed on a computer managed by an Internet hosting service provider so that users can access the information system via the Internet.