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--- docs:0010_introduction [2022/09/02 05:18] – administrator
+++ docs:0010_introduction [2025/06/26 03:37] (current) – [User-Friendly Configuration] aware_support3
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+{{tag>}}
+====== Introduction ======
+//**AwareIM**// is a software tool designed to help organizations manage their data processing needs more easily and efficiently.
+Key Goals
+  *  Reduce the technical complexity of managing information.
+  *  Empower non-technical users to control information management.
+  *  Make information management more intuitive, predictable, and cost-effective.
+===== What Can AwareIM Do? =====
+It automates many organizational tasks, including:
+  *  Policies, procedures, and guidelines management
+  *  Checklists and document handling
+  *  Form input validation
+  *  Event registration and decision making
+  *  Email notifications and data tracking
+  *  Report generation and task scheduling
+  *  Periodic processing and information sharing
+  *  Bulk data exchange
+This helps organizations:
+  *  Increase awareness
+  *  Enforce standards
+  *  Improve quality control
+  *  Enhance compliance
+  *  Simplify communication
+  *  Save time and effort
+===== User-Friendly Configuration =====
+//**AwareIM**// is configurable by users without special IT skills. Users can:
+  *  Define the information they want to manage
+  *  Set rules on how to process that information
+The software automatically handles all technical tasks such as:
+  *  Data storage and retrieval
+  *  Calculations
+  *  Security and sharing
+  *  Presentation and communication
+Two Modes of Operation
+  - Configuration Mode: \\ Used by the configurator (the person setting up the system) to define the system’s content and behavior.\\ \\
+  - Operation Mode: \\ Used by regular users to work with the system for their daily business activities. The system processes information based on the configuration.
+The following picture illustrates the two modes of //**AwareIM**//:
+{{ docs:images:userguide2-aimmodes.png?400&nolink }}
+===== Sharing and Deployment =====
+  *  Configurations can be exported and imported as files, allowing sharing and reuse.
+  *  //**AwareIM**// can be installed on a personal computer or a network server.
+  *  Users can access the system via standard web browsers within an office network or over the Internet.
+  *  It can also be hosted by an Internet service provider for wider access.