Aware IM User Forums

[kklosson]

My application is running okay but it doesn't take much before I get this error and am kicked out. Seems to be some sort of lost connection. The error seems to come from the Tomcat server which posts that error in its log. I did see a post here that was similar with no real resolution.

I have not upgraded the AwareIM instance or the BSV. It just started doing this. Any clues please?

[aware_support]

Post the complete log of Tomcat and Aware IM Server when this happens. The error message itself is too generic and can mean anything.
_________________
Aware IM Support Team

[kklosson]

I've suddenly started seeing this error again. It doesn't seem to matter what I am doing, not related to any specific activity.

Tomcat log as follows:

WebServlet URL got request with params:
Exception thrown com.bas.connectionserver.server.E null
com.bas.connectionserver.server.E
at com.bas.connectionserver.server.ConnectionFactory.sendMessage(Unknown Source)
at com.bas.webapp.common.WebAppUtils.sendMessageToExecutionEngine(Unknown Source)
at com.bas.webapp.common.WebAppUtils.sendMessageToExecutionEngine(Unknown Source)
at com.bas.webapp.thin.handlers.D.J.A(Unknown Source)
at com.bas.webapp.thin.handlers.D.J.A(Unknown Source)
at com.bas.webapp.thin.handlers.D.J.A(Unknown Source)
at com.bas.webapp.thin.handlers.XMLRequestHandler.A(Unknown Source)
at com.bas.webapp.thin.handlers.XMLRequestHandler.handleURLRequest(Unknown Source)
at com.bas.webapp.thin.servlets.WebInterfaceURLServlet.doPost(Unknown Source)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:637)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:293)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:859)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:602)
at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489)
at java.lang.Thread.run(Thread.java:662)
login request (post) called for domain POBITS


Aware Log

I am not sure what the userdefineddocument refernce is - I don't use them...

com.bas.basserver.persistence.PersistenceException: Business object BAS_UserDefinedDocument not found in business space version


at com.bas.basserver.persistence.PersistenceManager$_A.A(Unknown Source)
at com.bas.basserver.persistence.PersistenceManager.executeQuery(Unknown Source)
at com.bas.basserver.executionengine.S.A(Unknown Source)
at com.bas.basserver.executionengine.S.A(Unknown Source)
at com.bas.basserver.executionengine.ExecutionEngine.doExecuteQuery(Unknown Source)
at com.bas.basserver.executionengine.ExecutionEngine.executeQuery(Unknown Source)
at sun.reflect.GeneratedMethodAccessor11.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at com.bas.basserver.bsmanager.F.B(Unknown Source)
at com.bas.basserver.bsmanager.F.A(Unknown Source)
at com.bas.basserver.bsmanager.F.A(Unknown Source)
at com.bas.basserver.iopipes.ComponentSink.processMessage(Unknown Source)
at org.openadaptor.adaptor.STPipelineController.processMessage(Unknown Source)
at com.bas.openadaptor.NonTransactionalController.processMessage(Unknown Source)
at org.openadaptor.adaptor.AbstractSimplePipe.processMessage(Unknown Source)
at org.openadaptor.adaptor.STPipelineController.processMessage(Unknown Source)
at com.bas.openadaptor.NonTransactionalController.processMessage(Unknown Source)
at org.openadaptor.adaptor.AbstractSimpleSource.processMessage(Unknown Source)
at org.openadaptor.adaptor.AbstractSimpleSource.sourceProcess(Unknown Source)
at org.openadaptor.adaptor.AbstractSimpleSource.sourceProcess(Unknown Source)
at com.bas.openadaptor.A$_A.run(Unknown Source)
at java.lang.Thread.run(Thread.java:662)
2012-06-03 08:29:15,701 Notification#LogoutNotification#POBITS -17

2012-06-03 08:29:15,701 Notification#LogoutNotification#POBITS -17

2012-06-03 08:29:15,701 Notification#LogoutNotification#POBITS -26 Started evaluation of rules when receiving notification LogoutNotification in business space POBITS

2012-06-03 08:29:15,701 Notification#LogoutNotification#POBITS -22 Evaluating rule If LoggedInCandidate.ID IS DEFINED Then
FIND AccessLog WHERE AccessLog.Candidate=LoggedInCandidate ORDER BY AccessLog.LogInDateTime DESC TAKE BEST 1
AccessLog.LogOutDateTime=TIME_ADD(CURRENT_TIMESTAMP,LoggedInCandidate.Organization.TimeDiff)

2012-06-03 08:29:15,701 Notification#LogoutNotification#POBITS -16 Finished evaluating rule If LoggedInCandidate.ID IS DEFINED Then
FIND AccessLog WHERE AccessLog.Candidate=LoggedInCandidate ORDER BY AccessLog.LogInDateTime DESC TAKE BEST 1
AccessLog.LogOutDateTime=TIME_ADD(CURRENT_TIMESTAMP,LoggedInCandidate.Organization.TimeDiff)

2012-06-03 08:29:15,701 Notification#LogoutNotification#POBITS -22 Evaluating rule If LoggedInInvestigator.ID IS DEFINED Then
FIND AccessLog WHERE AccessLog.Investigator=LoggedInInvestigator ORDER BY AccessLog.LogInDateTime DESC TAKE BEST 1
AccessLog.LogOutDateTime=TIME_ADD(CURRENT_TIMESTAMP,LoggedInInvestigator.Organization.TimeDiff)

2012-06-03 08:29:15,733 Notification#LogoutNotification#POBITS -17

2012-06-03 08:29:15,733 Notification#LogoutNotification#POBITS -17

2012-06-03 08:29:15,733 Notification#LogoutNotification#POBITS -30 Starting execution of rules when updating business object AccessLog 46476

2012-06-03 08:29:15,733 Notification#LogoutNotification#POBITS -16 Finished execution of rules when updating business object AccessLog 46476

2012-06-03 08:29:15,733 Notification#LogoutNotification#POBITS -17

2012-06-03 08:29:15,733 Notification#LogoutNotification#POBITS -17

2012-06-03 08:29:15,733 Notification#LogoutNotification#POBITS -16 Finished evaluating rule If LoggedInInvestigator.ID IS DEFINED Then
FIND AccessLog WHERE AccessLog.Investigator=LoggedInInvestigator ORDER BY AccessLog.LogInDateTime DESC TAKE BEST 1
AccessLog.LogOutDateTime=TIME_ADD(CURRENT_TIMESTAMP,LoggedInInvestigator.Organization.TimeDiff)

2012-06-03 08:29:15,748 Notification#LogoutNotification#POBITS -22 Evaluating rule If LoggedInParent.ID IS DEFINED Then
FIND AccessLog WHERE AccessLog.Parent=LoggedInParent ORDER BY AccessLog.LogInDateTime DESC TAKE BEST 1
AccessLog.LogOutDateTime=TIME_ADD(CURRENT_TIMESTAMP,LoggedInParent.PHS.Candidate.Organization.TimeDiff)

2012-06-03 08:29:15,748 Notification#LogoutNotification#POBITS -16 Finished evaluating rule If LoggedInParent.ID IS DEFINED Then
FIND AccessLog WHERE AccessLog.Parent=LoggedInParent ORDER BY AccessLog.LogInDateTime DESC TAKE BEST 1
AccessLog.LogOutDateTime=TIME_ADD(CURRENT_TIMESTAMP,LoggedInParent.PHS.Candidate.Organization.TimeDiff)

2012-06-03 08:29:15,748 Notification#LogoutNotification#POBITS -22 Evaluating rule If LoggedInEmployer.ID IS DEFINED Then
FIND AccessLog WHERE AccessLog.Employer=LoggedInEmployer ORDER BY AccessLog.LogInDateTime DESC TAKE BEST 1
AccessLog.LogOutDateTime=TIME_ADD(CURRENT_TIMESTAMP,LoggedInEmployer.PHS.Candidate.Organization.TimeDiff)

2012-06-03 08:29:15,764 Notification#LogoutNotification#POBITS -16 Finished evaluating rule If LoggedInEmployer.ID IS DEFINED Then
FIND AccessLog WHERE AccessLog.Employer=LoggedInEmployer ORDER BY AccessLog.LogInDateTime DESC TAKE BEST 1
AccessLog.LogOutDateTime=TIME_ADD(CURRENT_TIMESTAMP,LoggedInEmployer.PHS.Candidate.Organization.TimeDiff)

2012-06-03 08:29:15,764 Notification#LogoutNotification#POBITS -22 Evaluating rule If LoggedInSibling.ID IS DEFINED Then
FIND AccessLog WHERE AccessLog.Sibling=LoggedInSibling ORDER BY AccessLog.LogInDateTime DESC TAKE BEST 1
AccessLog.LogOutDateTime=TIME_ADD(CURRENT_TIMESTAMP,LoggedInSibling.PHS.Candidate.Organization.TimeDiff)

2012-06-03 08:29:15,764 Notification#LogoutNotification#POBITS -16 Finished evaluating rule If LoggedInSibling.ID IS DEFINED Then
FIND AccessLog WHERE AccessLog.Sibling=LoggedInSibling ORDER BY AccessLog.LogInDateTime DESC TAKE BEST 1
AccessLog.LogOutDateTime=TIME_ADD(CURRENT_TIMESTAMP,LoggedInSibling.PHS.Candidate.Organization.TimeDiff)

2012-06-03 08:29:15,764 Notification#LogoutNotification#POBITS -22 Evaluating rule If LoggedInReference.ID IS DEFINED Then
FIND AccessLog WHERE AccessLog.Reference=LoggedInReference ORDER BY AccessLog.LogInDateTime DESC TAKE BEST 1
AccessLog.LogOutDateTime=TIME_ADD(CURRENT_TIMESTAMP,LoggedInReference.PHS.Candidate.Organization.TimeDiff)

2012-06-03 08:29:15,779 Notification#LogoutNotification#POBITS -16 Finished evaluating rule If LoggedInReference.ID IS DEFINED Then
FIND AccessLog WHERE AccessLog.Reference=LoggedInReference ORDER BY AccessLog.LogInDateTime DESC TAKE BEST 1
AccessLog.LogOutDateTime=TIME_ADD(CURRENT_TIMESTAMP,LoggedInReference.PHS.Candidate.Organization.TimeDiff)

2012-06-03 08:29:15,779 Notification#LogoutNotification#POBITS -22 Evaluating rule If LoggedInSecondaryReference.ID IS DEFINED Then
FIND AccessLog WHERE AccessLog.SecondaryReference=LoggedInSecondaryReference ORDER BY AccessLog.LogInDateTime DESC TAKE BEST 1
AccessLog.LogOutDateTime=TIME_ADD(CURRENT_TIMESTAMP,LoggedInSecondaryReference.PHS.Candidate.Organization.TimeDiff)

2012-06-03 08:29:15,795 Notification#LogoutNotification#POBITS -16 Finished evaluating rule If LoggedInSecondaryReference.ID IS DEFINED Then
FIND AccessLog WHERE AccessLog.SecondaryReference=LoggedInSecondaryReference ORDER BY AccessLog.LogInDateTime DESC TAKE BEST 1
AccessLog.LogOutDateTime=TIME_ADD(CURRENT_TIMESTAMP,LoggedInSecondaryReference.PHS.Candidate.Organization.TimeDiff)

2012-06-03 08:29:15,795 Notification#LogoutNotification#POBITS -22 Evaluating rule If LoggedInLandlord.ID IS DEFINED Then
FIND AccessLog WHERE AccessLog.Landlord=LoggedInLandlord ORDER BY AccessLog.LogInDateTime DESC TAKE BEST 1
AccessLog.LogOutDateTime=TIME_ADD(CURRENT_TIMESTAMP,LoggedInLandlord.PHS.Candidate.Organization.TimeDiff)

2012-06-03 08:29:15,795 Notification#LogoutNotification#POBITS -16 Finished evaluating rule If LoggedInLandlord.ID IS DEFINED Then
FIND AccessLog WHERE AccessLog.Landlord=LoggedInLandlord ORDER BY AccessLog.LogInDateTime DESC TAKE BEST 1
AccessLog.LogOutDateTime=TIME_ADD(CURRENT_TIMESTAMP,LoggedInLandlord.PHS.Candidate.Organization.TimeDiff)

2012-06-03 08:29:15,811 Notification#LogoutNotification#POBITS -22 Evaluating rule If LoggedInSpouse.ID IS DEFINED Then
FIND AccessLog WHERE AccessLog.Spouse=LoggedInSpouse ORDER BY AccessLog.LogInDateTime DESC TAKE BEST 1
AccessLog.LogOutDateTime=TIME_ADD(CURRENT_TIMESTAMP,LoggedInSpouse.PHS.Candidate.Organization.TimeDiff)

2012-06-03 08:29:15,811 Notification#LogoutNotification#POBITS -16 Finished evaluating rule If LoggedInSpouse.ID IS DEFINED Then
FIND AccessLog WHERE AccessLog.Spouse=LoggedInSpouse ORDER BY AccessLog.LogInDateTime DESC TAKE BEST 1
AccessLog.LogOutDateTime=TIME_ADD(CURRENT_TIMESTAMP,LoggedInSpouse.PHS.Candidate.Organization.TimeDiff)

2012-06-03 08:29:15,811 Notification#LogoutNotification#POBITS -16 Finished execution of rules when receiving notification LogoutNotification in business space POBITS

2012-06-03 08:29:15,811 Notification#LogoutNotification#POBITS -17

2012-06-03 08:29:15,811 Notification#LogoutNotification#POBITS -17

[kklosson]

Similar to this post:
http://www.awareim.com/phpBB2/viewtopic.php?t=4769&highlight=connectionserver

It seems the best (only) way out of this pickle is to reinstall your AwareIM instance. Seems to have worked for me.