If you use a domain name in the URL of the login and a user logs in and then the session times out. After the session timeout message, you are directing them to a login screen and you are using the default domain. The user can never login.
Can you please store a cookie or something that gets the user to login back into the domain they just timed out of.
It is driving the users crazy and causing trouble calls. They key the correct User Name and Password and it won't log them in and they don't understand why.
This same logic should apply when we are using "logonOp.do?domain=xyz" URL and the user makes a mistake with the login and it returns the user to "logonOp.do" WITHOUT the DOMAIN. It shows "Invalid credentials... Please try again". But it is IMPOSSIBLE for the user to try again because you've taken them back to the DEFAULT DOMAIN.
These two items are very basic problems but cause a lot of support issues.
None default domain / Session Timeout
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We have investigated this and indeed there is a problem when you use the following URL:
logonOp.do?domain=XYZ
The correct URL is:
logonOp.do?actionMethod=displayForm&domain=XYZ
If you use the above URL the cookie should be set and everything should work properly.
We will fix the problem for logonOp.do?domain=XYZ URL as well.
logonOp.do?domain=XYZ
The correct URL is:
logonOp.do?actionMethod=displayForm&domain=XYZ
If you use the above URL the cookie should be set and everything should work properly.
We will fix the problem for logonOp.do?domain=XYZ URL as well.
Aware IM Support Team
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Hi,
Unless I am mistaken, this fix has caused the prior solution to stop working.
Now if you use logonOp.do?actionMethod=displayForm&domain=XYZ you are sent to a pre-populated version of the Aware login form causing you to click on that submit button as well in order to log in. Prior to this version, you went straight into the application.
Pete
Unless I am mistaken, this fix has caused the prior solution to stop working.
Now if you use logonOp.do?actionMethod=displayForm&domain=XYZ you are sent to a pre-populated version of the Aware login form causing you to click on that submit button as well in order to log in. Prior to this version, you went straight into the application.
Pete
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