Error while managing templates

[himanshu]

Hello Support,

I am getting errors in template management on runtime. When I add any rule inside template and then try import getting following error. When i removed all the rules there is no error.

error message snapshot has been attached.

Please let me know if it is Bug ,

[aware_support]

Are you talking about import templates? Please describe exactly what is the rule you are adding. Also the output of the Aware IM Server or Tomcat should have the exception stack trace and the error message in full. Please attach it here.

[himanshu]

Yes, we are talking about import templates. I am attaching the test bsv and with screen shots of my steps to reproduce.


Here are the tomcat logs

Code: Select all

Exception thrown java.lang.Exception Unable to serialize process context com.bas.shared.rete.I
java.lang.Exception: Unable to serialize process context com.bas.shared.rete.I
	at com.bas.webapp.thin.misc.M.A(Unknown Source)
	at com.bas.webapp.thin.misc.M.A(Unknown Source)
	at com.bas.webapp.thin.handlers.C.T.A(Unknown Source)
	at com.bas.webapp.thin.handlers.C.T.A(Unknown Source)
	at com.bas.webapp.thin.handlers.C.T.A(Unknown Source)
	at com.bas.webapp.thin.handlers.XMLRequestHandler.A(Unknown Source)
	at com.bas.webapp.thin.handlers.XMLRequestHandler.handleRequest(Unknown Source)
	at com.bas.webapp.thin.servlets.WebInterfaceServlet.doPost(Unknown Source)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:644)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:725)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:291)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:239)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:219)
	at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:106)
	at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:506)
	at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:142)
	at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:79)
	at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:610)
	at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:88)
	at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:537)
	at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1081)
	at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:658)
	at org.apache.coyote.http11.Http11NioProtocol$Http11ConnectionHandler.process(Http11NioProtocol.java:222)
	at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1566)
	at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.run(NioEndpoint.java:1523)
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
	at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
	at java.lang.Thread.run(Thread.java:744)

[himanshu]

continue !

as bsv cannot be uploaded here, let me know if require then i can send you through email.

[aware_support]

Works for us. Please send to [email protected]

1) Your BSV
2) Your import template (export it into a file)
3) Detailed descriptions of steps required to reproduce the problem

[himanshu]

Mail sent !

[himanshu]

Hi Support,

Have you got my email last sent ?

[aware_support]

You just need to update to the latest build.