Error Loading Configurator

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Jhstephenson
Posts: 297
Joined: Wed Apr 22, 2015 11:44 pm

Re: Error Loading Configurator

Post by Jhstephenson »

Ok, so as the saga continues...

Today we after we had uninstalled it as a service and are just running it from the control panel, we can get in.

So, we reinstalled the service option and we can get in.

Lets see what the world brings tomorrow.

Jim
Jhstephenson
Posts: 297
Joined: Wed Apr 22, 2015 11:44 pm

Re: Error Loading Configurator

Post by Jhstephenson »

This problem has reared its ugly head again and seems to be worse now.

No mater what we do I get that really long error message.

Here is the error I get on the configurator screen:
Error establishing connection with the server. ERROR: org.openadaptor.jms.JMSSink – init() failed with JMS Queue/Topic PublishException: org.openadaptor.adaptor.jms.PublishException: org.openadaptor.adaptor.jms.JMSPublisher – connect() failed with JMSException: javax.jms.JMSException: Could not connect to broker URL: tcp://SCC-1.SCCI.local:61616. Reason: java.net.ConnectException: Connection refused: connect [java.net.ConnectException: Connection refused: connect]

I have also attached a screen print of the Configurator session screen.
customaware
Posts: 2392
Joined: Mon Jul 02, 2012 12:24 am
Location: Ulaanbaatar, Mongolia

Re: Error Loading Configurator

Post by customaware »

Cannot see the attachment Jim. Can you repost please.
Cheers,
Mark
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Jhstephenson
Posts: 297
Joined: Wed Apr 22, 2015 11:44 pm

Re: Error Loading Configurator

Post by Jhstephenson »

This is getting frustrating.

Today I come in and it works fine.

I will email you the file Mark.
Jhstephenson
Posts: 297
Joined: Wed Apr 22, 2015 11:44 pm

Re: Error Loading Configurator

Post by Jhstephenson »

And this afternoon it doesn't.

No changes in network, pc, or aware server.

Something is weird and it is getting really frustrating.
aware_support
Posts: 7523
Joined: Sun Apr 24, 2005 12:36 am
Contact:

Re: Error Loading Configurator

Post by aware_support »

There MUST BE some changes to your network configuration. If the system cannot connect to the server it is due to some problem in the network (ports etc)
Aware IM Support Team
Jhstephenson
Posts: 297
Joined: Wed Apr 22, 2015 11:44 pm

Re: Error Loading Configurator

Post by Jhstephenson »

We are starting to suspect we have a bad switch. But have not found it for sure yet.
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