Loading delay increasing

[ninap]

Weird issue;

We have an application which on first setup and import works fine. After we began to add some very small amounts of data to it. The duration between Login to 1st view loaded is up to 2-3 min. From seconds

• We look at Server Output, Console Logs, and Log to File but nothing is showing during this delay period.
  We look at the Server capacity and there are no issues, or view able bottlenecks...

The network speed is consistent between Server and any test client.

1) our app has 4 user roles and no custom html or anything special in it
2) there are no tours, just some icons which all appear fine in the tool bar
3) there are no hidden menu rules on or access permission rules

any ideas where to look for the main / root cause?


txs, nina

[ninap]

failed to also mention;

4) we have no Login Notifications or any background or initialization processes running

[RLJB]

check how many old (obsolete) versions you have of the bsv... we found having lots of old versions slowed down login (especially pronounced where the BSV is large e.g we have a 20MB bsv)

[customaware]

Following on from this Rod....

I can delete OBSOLETE versions no problem....

However, Somehow I have a few old NEW Versions. I am not quite sure how these where created as I have used all three methods
over time for publishing a new version

- Publish From the Configurator
- Update via AUTO_DEPLOYMENT
- Update via the Publish New Version in the app settings menu

However, these old NEW versions cannot be deleted.

Any idea of, a) how to delete them and b)if there is a way to delete them is it safe to do so?

versions.png (60.59 KiB) Viewed 17695 times

[tford]

Any idea of, a) how to delete them

Can't you just right click and unlock them, then the delete option will be available?

[customaware]

No Tom.

You can Load the version but even then, no Unlock, Lock for Editing or Delete

[ninap]

txs for the tips and replies;

here is the interesting test -

• we export the slow bsv and create a new BSV and then import
  we then import all of the data and test (and its normal speed/fast)
  it seems to be a bsv which we deployed, make changes, save and test over and over..
  and specifically its only one visual perspective which is laggy..

so the question is - how to wipe the original BSV and create a new one.

probably only to re-install i assume?

[customaware]

If there is only one VP that is a bit slow....... I had this once a fair while ago...

I created a New VP and rebuilt all the Tabs and Queries etc so that it behaved like the original slow one.
It was much faster. So... then I assigned that to the right access level and deleted the old one.

Only every had to do it once and I guessed I have corrupted something in it along the way.

I did not need to change anything else in the BSV

[ninap]

i think you're right

simply re-create it and spend that time to see if it works.

if not I will report back however based on your experience I assume its the same thing.. just some odd corruption along the way..

txs, nina

[itdeptcorp]

Hi Nina,

We have the same issue from time to time.

Also we did rebuild queries, and remove / recreate the VP however we noticed it always comes back. In our specific case this profiles view opens with a MAIN which contains a Calendar View, a List which shows "icons" based on Status, and a simple Query. Nothing complex.

What we noticed was the errors/issues is in compilation of the view before or after it hits the browser - The data itself is normal so its strangely odd.

We will let you know how it turns out when we figure it out ourselves.

[ninap]

Problem returns now after N days;

Tested: Recreate the Visual Perspective - worked to some degree
Tested: Wipe data and retest without data (Fast of course)

Looking at the Tomcat logs here is where it is hanging;

Code: Select all

Preparing dynamic locale...
Custom theme path is ext-4.1.0/resources/css/basic-light/basic-ui-all.css
Custom theme Javascript path is aware_ext/basic.js
Style string is <link rel="stylesheet" type="text/css" href="ext-4.1.0/resources/css/basic-light/basic-ui-all.css" id="bas_cur_theme">

Theme JS Path is aware_ext/basic.js

Just before the "Theme JS Path is aware_ext/basc.js" it is about 45-120 seconds